All posts by media-man

How to build a news app that never goes down and costs you practically nothing

inauguration app
Our app on a shiny iPad: Inauguration 2013.

Prelude

I’ve been on the NPR apps team for a little over a month now. I’ll be real – it’s been pretty dope.

We launched a slideshow showcasing the family photos of Justice Sotomayor, an inauguration app using Tumblr, and we just wrapped up our State of the Union live coverage.

And we did it all in the open.

But the thing that really blew my mind is this: We’re only running two servers. These two servers let us build news applications that never go down and cost very little (here’s looking at you, S3). Exhibit A: NPR’s elections site only required a single server for running cron jobs — and was rock solid throughout election night. Even in 8-bit mode.

Developing in the newsroom is fast-paced and comes with a different set of priorities than when you’re coding for a technology product team. There are three salient Boyerisms I’ve picked up in my month as an NP-Rapper that sum up these differences:

  1. Servers are for chumps. Newsrooms aren’t exactly making it rain. Cost-effectiveness is key. Servers are expensive and maintaining servers means less time to make the internets. Boo and boo. (We’re currently running only one production server, an EC2 small instance for running scheduled jobs. It does not serve web content.)

  2. If it doesn’t work on mobile, it doesn’t work. Most of our work averages 10 to 20 percent mobile traffic. But for our elections app, 50 percent of users visited our Big Board on their phone. (And it wasn’t even responsive!) Moral of the stats: A good mobile experience is absolutely necessary.

  3. Build for use. Refactor for reuse. This one has been the biggest transition for me. When we’re developing on deadline, there are certain sacrifices we have to make to roll our app out time – news doesn’t wait. Yet as a programmer, it causes me tension and anxiety to ignore code smells in the shitty JavaScript I write because I know that’s technical debt we’ll have to pay back later.

On our team, these Boyerisms aren’t just preached — they’re practiced and implemented in code.

Cue our team’s app template.

drumroll …

Raison d'être

It’s an opinionated template for building client-side apps, lovingly maintained by Chris, which provides a skeleton for bootstrapping projects that can be served entirely from flat files.

Briefly, it ships with:

For a more detailed rundown of the structure, check out the README.

There’s a lot of work that went into this app template and a fair amount of discipline after each project we do to continue to maintain it. With every project we learn something new, so we backport these things accordingly to ensure our app template is in tip-top shape and ready to go for the next project.

Design choices: A brief primer

Here’s a rundown of how we chose the right tools for the job and why.

Flask — seamless development workflow

We run a Flask app to simplify local development and is the crucial part of our template.

app.py is rigged to provide a development workflow that minimizes the pains between local development and deployment. It lets us:

  • Render Jinja HTML templates on demand
  • Compile LESS into CSS
  • Compile individual JST templates into a single file called templates.js
  • Compile app_config.py into app_config.js so our application configuration is also available in JavaScript

That last point is worth elaborating on. We store our application configuration in app_config.py. We use environment variables to set our deployment targets. This allows app_config.py to detect if we’re running in staging or production and changes config values appropriately. For both local dev and deployed projects, we automatically compile app_config.js to have our same application configuration available on the client side. Consistent configuration without repetition — it’s DRY!

Asset pipeline – simplifies local development

Our homegrown app template asset pipeline is quite nifty. As noted above, we write styles in LESS and keep our JS in separate files when developing locally. When we deploy, we push all our CSS into one file and all of our JS into a single file. We then gzip all of these assets for production (we only gzip, not minify, to avoid obfuscation).

Chris wrote some dope “pseudo-template tags” for Jinja that allow us to automatically serve original files locally or compress them when we deploy.

<!-- CSS -->
{{ CSS.push('css/bootstrap.css') }}
{{ CSS.push('css/bootstrap-responsive.css') }}
{{ CSS.push('less/app.less') }}
{{ CSS.render('css/app.min.css') }}

<!-- JS -->
{{ JS.push('js/app_config.js') }}
{{ JS.push('js/console.js') }}
{{ JS.push('js/lib/jquery-1.8.3.js') }}
{{ JS.push('js/lib/modernizr.js') }}
{{ JS.push('js/responsive-ad.js') }}
{{ JS.render('js/app-header.min.js') }}

You can see these in action in base.html.

The push and render are defined in render_utils.py.

So what does this actually mean? Our asset pipeline works like this:

  • If running locally, we compile our LESS and JSTs to serve individual files.
  • If deploying, we compile, concatenate our CSS and JS into single files, minify these two batches (remove whitespace), then gzip all static assets.

We push all our CSS and JS into single files to make our apps mobile-friendly. This translates to fewer browser requests and a faster page load time. Of course, this helps with desktop performance as well, but you really feel the snappiness on your phone.

Bootstrap – front-end foundation

We use Bootstrap as our base layer of CSS. Why? Because of reasons.

  • Grid system
  • Natively responsive — having a responsive base is cool
  • Bootstrap modules are relatively painless to implement (i.e. modals)
  • Not terribly ugly (we re-style almost everything anyways)
  • Cross-browser testing is much easier

Let’s elaborate on that last point. Having Bootstrap on the page is a giant CSS reset (plus plus). Our browser testing process becomes much simpler, way less painful, and there’s almost no crying.

As a n00b on the apps team, using the Bootstrap as a foundation gives me reasonable peace of mind that the hacky JavaScript event bindings and functions I write will work across browsers.

Fab is fabulous — DRY (don’t repeat yourself!)

fab ties our template together. We’ve got environment-configuration functions, template functions, deployment functions and supermerge functions (stay tuned!) all covered.

We use Fabric to manage our setup and configuration, both locally and when we deploy. fabfile.py pulls its config from app_config.py. The cool thing I learned about Fabric in my first week here was its ability to chain commands together.

Here’s the command that deploys our master branch to production:

$ fab production master deploy

This will automatically render files with the correct configuration for prod, gzips our assets, and then pushes files out to S3.

Sold?

Get our code here. It’s got a shiny MIT license so take ‘er for a spin! If you are so inclined, try deploying a small little test app. All you’ll need is S3 and a small EC2 instance (only if you want crons). Our template is always a work in progress and we’d love to hear your feedback.

Nerd aside: ICYW, our servers are running vanilla Ubuntu. We are planning to document our server configuration, but we haven’t had the time to do so yet.

Happy hacking!

NOTE: We published an updated explanation of our app template. Read about all the cool new stuff it does here.

The Blue Room at The Consumer Electronics Show

Hi, my name is Richard and I'm a technologist working in the BBC Blue Room.

It's my job to highlight immediate consumer technology trends and game changing media consumption devices and to bring them to the attention of our editorial, technical and management teams.

In the Blue Room we often find the strongest way to convey the importance and impact of new electronic equipment and content services is to put them in the hands of our colleagues and allow them to discover the potential for themselves.

Ultra High Definition TV screens at The International Consumer Electronics Show 2013

The Blue Room is our den of devices where colleagues can touch, test and trial new consumer cameras, emerging displays, fresh forms of digital content and connected experiences across mobile, tablet, PC and televisions.

One of the biggest events in the technology calendar is the International Consumer Electronics Show. It features 20,000 product launches, more than 150,000 attendees and over 3,250 exhibitors.

With the exception of Amazon, Apple, Google and Microsoft nearly every technology company from start-up to the multi-billion dollar global brand have a presence in Las Vegas in January.

My fellow Blue Roomer, Lindsey Suter and I were there too.

Attending the CES show served three core knowledge gaining purposes for the Blue Room. It allows us to select interesting and exciting products to showcase, make contact with developers and engineers who make them and to pick-up on overarching themes and trends that show provides.

Smart utensils, bizarre iAccessories,' booth babes' and Ultra High Definition TV made headlines.

We'd like share some of our findings about the next generation of televisions and the potential for new content with you so we've produced our Little Blue Book from CES (Link to PDF).

If you have any comments or would like to suggest any exciting consumer technology products that you think the BBC should be across please use the comments section below or tweet us @BBCBlueRoom.

Richard Robbins is a senior technologist at the BBC.

What’s on BBC Red Button 19-25 January

What's On Red Button banner

We're busy on the Red Button this week preparing to host a maelstrom of great music for your viewing pleasure. It's an eclectic offering - from stadium rockers Bon Jovi to Asian Network collaboration with the BBC Philharmonic to the very best of Northern Ireland's music scene. Add to this insider exclusives from eccentric new comedy Blandings and firm favourite Miranda and we hope you'll agree it's a great week to stay on red!

Here's a look at what's in store - and if you want to stay updated throughout the week, why not follow us on Twitter or visit our Red Button page.

Bon Jovi

Bon Jovi play live for BBC Radio 2

Bon Jovi fans listen up - we've got a real treat in store this week as we bring you the band in concert from the intimate BBC Radio Theatre. Watch on your Red Button as they play some of their stadium-filling hits as well as an early taster of their new material.

Thu 24 Jan, 8pm-9.30pm
Fri 25 Jan, 9am-10am
Fri 25 Jan, 7pm-6am

Sons and Daughters Concert

Snow Patrol's Gary Lightbody will perform at the Sons and Daughters concert

Girls Aloud's Nadine Coyle, Snow Patrol's Gary Lightbody and The Divine Comedy's Neil Hannon perform in the opening concert for the Derry-Londonderry City of Culture 2013. Press your red button for the concert featuring 'sons and daughters' from stage and screen reflecting on the city's cultural achievements through music, word and song.

Sun 20 Jan, 7.55pm-11pm

Blandings

The characters from Blandings - take a tour inside the castle

Want to take a closer look at the castle and characters in BBC One's new Sunday-night comedy? Join us as Beach gives a guided tour of Blandings Castle and its ancestral history - watch out for encounters with some of the present residents including the Empress of Blandings, Lord Emsworth's prize sow.

Sun 20 Jan, 6.55pm-7.55pm
Sun 20 Jan, 11pm-12am
Mon 21 Jan, 11.30pm-12.30am

Miranda

Get closer to Miranda with this sneak peek into Monday's episode plus it's your chance to hear the cast share some exclusive backstage gossip.

Mon 21 Jan, 8.25pm-9pm

Queens of Melody

The BBC Philharmonic and Asian Network collaborate for the first time to celebrate the life and songs of iconic Pakistani singer Noor Jehan and other legendary divas. Join us as international artists like Shazia Manzoor and Quratulain Balouch perform alongside the orchestra, conducted by David Heath.

Mon 21 Jan, 6am-10am; 12pm-8.25pm; 9pm-11.30pm
Tue 22 Jan, 12.30am-7am; 9am-10am; 12pm-6am
Wed 23 Jan, 6am-7am; 9am-10am; 12pm-9.55pm
Thu 24 Jan, 4am-7am; 9am-10am; 9.30pm-6am
Fri 25 Jan, 6am-7am

In It To Win It Play-Along Quiz

Dale Winton's In It To Win It, the game show where people use their general knowledge to win a big-money jackpot, is back. Think you can do better than the studio contestants? Every Saturday press the Red Button during the show to pit your wits against our studio contestants.

Only available on Sky/Freeview:

Sat 19 Jan, 8pm-8.50pm

BBC Sport

Catch up on all the latest Sport here on the Red Button.

Highlights this week include:
  • Live: World Indoor Bowls Championships
  • Skiing: Men's Slalom from Wengen, Switzerland
  • Ski Sunday Extra

For the latest information refer to the BBC Sport website.

**Note all Red Button times are subject to change at short notice

Have your say on BBC Online and BBC Red Button

A final reminder about your chance to tell us your views on BBC Online and Red Button services before the review finishes on 23 January.

The BBC Trust carries out an in-depth review of each of the BBC's services at least once every five years. This time the Trust is looking at BBC Online and BBC Red Button Services.

The Trust wants your views and suggestions on these services and how they can be improved. There is also space in the consultation to raise any other points not covered by our questions. The consultation closes this Wednesday.

To find out more about the consultation and how to take part, visit the BBC Trust site: BBC Online and BBC Red Button Service Review

If you would like a paper version sent to you, email onlineandredbutton@bbc.co.uk or call 0800 0680 116.

To request the questions in audio or braille please call 0800 0680 116 or textphone 0800 0153 350.

Large print is also available to download via the BBC Trust site: BBC Online and BBC Red Button Service Review

CBeebies Red Button

CBeebies Red Button welcomes younger viewers and grown-ups with a sense of adventure to the big, bright and fun world of CBeebies interactive!

Your children's favourite characters are at the heart of the interactive TV experience. Satellite and digital terrestrial viewers will have slightly different offerings from one another. This has enabled the Red Button team to offer the best games tailored to each system.

CBeebies Red Button is available on the CBeebies channel.

Visit the CBeebies website to find out more.

Available on Freeview and Sky only

External Supply Review

 

I'm Richard Smith and I look after feedback and public accountability for BBC Online (including managing the small team who produce this blog and plan and deliver our BBC Online Industry Briefings.)

Part of my role involves working with BBC commissioners and external suppliers to facilitate the working relationship between BBC Online and the UK's digital industry, whether these are big players or start-ups.

BBC Online is subject to a quota which ensures that we spend at least 25% of our eligible budget with external suppliers, with the aim of creating the highest quality service and the best possible value for money.

In 2011 the BBC Trust asked us to report back with answers to six key questions relating to what our quota aims to achieve and how we work with the digital industry.

Today we're publishing our response. These findings and our recommendations are based on research carried out on our behalf by independent analysts MTM London, and today we are also publishing their final report (with some redactions where required for commercial confidentiality).

I'm pleased to say that the Trust have accepted our findings and recommendations. As a result we will be retaining the existing supply arrangements for at least two more years.

They've also asked to us to look at ways we can make further improvements in how we commission and work with external suppliers and to regularly review and report performance against our stated objectives.

Later this year we'll be publishing our 2012/13 Out-turn report for BBC Online which will have further details about how we have fulfilled the quota this year. (Out-turn reports for previous years are available on our Commissioning web site)

If you are a digital business who work with BBC Online and have any questions about the reports I'm happy to try and answer any queries - so please do leave a comment.

Richard Smith is head of public accountability, BBC Online and Red Button.

Executive Response to the Trust Review of Online Supply 2012/13

MTM London Final Report

US Elections: Mobile design on BBC News

Recently I had the pleasure of working on US Elections on the BBC News site, a subject I'm especially passionate about as an American living in London.

My team produces a huge range of infographics that accompany our daily online news stories and we also do the UX design for larger stories such as this.

Four years ago I followed the elections closely on the BBC and getting the chance to design for them this time around has been incredible.

US Elections on mobile

A lot of people worked very hard on this project but the team's greatest achievement (though there are many I'm proud of) has to be our mobile design success.

The design brief for the 'news story that brings the web to its knees'

The design challenge was to create an engaging and informative experience for the US Election results that would work across all mobile, tablet and desktop platforms and be consistent with TV.

The main focus of this was showing national and state-by-state presidential and congressional votes in an easy to understand yet visually exciting way.

US Elections has been described as "the news story that brings the web to its knees". It's a big worldwide story that only happens once every four years which means technology has moved on sufficiently enough that the last version can't just be dusted off and reused.

For this election there was no question that we had to create a great experience on our mobile site.

From the beginning of the creative process mobile was on the agenda and by presenting mobile designs at every team catch up we were able to make sure it never became an afterthought.

Designing mobile first is hugely beneficial, not just because it means there will be a mobile solution but also because it means the content has to have a clear hierarchy and progressively enhance.

Designing responsive mobile results pages

This approach not only fits into the development (as the screen enlarges more content is added thus the smallest devices get the lightest pages) but it also fits into people's mental models.

People expect a streamlined view on the mobile which is often relying on a data connection, with a more in-depth solution on their desktops which have greater screen real estate and usually a better connection.

The page that required the most design effort was the results page. There was a long list of requirements from detailed state results to congressional overviews.

I started by creating a post-it note board of everything the page must, should and could do and then began wireframing the modules.

Helene wireframes the results page

We initially experimented with versions of the results page that didn't have a map but we found it was a reference people were so accustomed to that we couldn't drop it.

The map is tricky because the size of a state often is not representative of how many votes it has. Montana is massive yet only has three votes so a map can be dominated by a party colour when actually the opponent won.

I decided to introduce a bar to the top of the page to give a more accurate snapshot of the election score.

As we moved forward we realized we wanted US Elections to have a singular home.

Previously the index, results and live updates page have all been separate pages. By tabbing all the content under the 'scoreboard' banner we were able to ensure users wouldn't miss all that was on offer, or they could choose to quickly check the latest tally if they just wanted an overview.

This score snapshot above in-depth tabs was especially effective on mobile.

State icons

I also wanted to give the site a bit of character so along with designer Nina Monet we gave each and every state an icon. These were things that the state was famous for and although only a small detail on the page it was fun to read people's tweets about them. [N.B links to external site with strong language]

Taking the designs worldwide

As this story is of interest worldwide we worked closely with World Service. Designers Nour Saab and Charlotte Thornton adapted our designs for over 20 languages.

World Service face difficult challenges. For example words in Russian are often much longer and don't fit the spacing allocated for the English words and Arabic reads right to left so the whole page has to be flipped.

Charlotte spent many days sitting with the developer - the ideal way to work I believe - making sure the design and development were aligned.

The results page in Arabic

Final thoughts

The benefit of this project was that regardless of the user's device or language there was a consistent US Elections home with a 'scoreboard' overview above the tabbed index, results and live page.

Although not fully responsive it's close. The mobile site has a clear relationship with the desktop. We had 16 million unique visitors to the site of which 30% were on mobile proving our mobile first approach was worthwhile.

This project had the support of the Visual Journalism team and I'd like to send a big thank you to everyone who helped make it a reality. It would be great to hear what you thought of the site.

Helene Sears is the editorial designer for UX&D.

Knowledge & Learning’s Connected Studio brief

Hi I'm Andy Pipes, executive product manager for Knowledge & Learning at the BBC.

Knowledge and Learning (K&L) is a new product in the BBC Online portfolio.

When complete, it will exist as a standalone property while also connecting related content across the other nine BBC products. It will pull together over 100 existing BBC websites from Bitesize to Food to Science to History and bring them into a single, consistent user experience.

The vision is to channel inspiration from across the BBC and the world around us to spark our audience's natural curiosity and establish a positive relationship with learning.

Learning journeys based on the Thames Barrier

The new product is making a promise that is firmly rooted in the BBC's mission to Inform, Educate and Entertain. To meet this promise requires moving from the current portfolio of individual web sites to a single product with a central production system and innovative new content formats.

The content currently produced by the editorial team in K&L ranges from formal learning formats (revision guides for students, guides for adult learners, and BBC programme clips to be used by teachers in classrooms) to topical features around arts, food, science, history and health.

We are now in the process of redefining the way that our audiences consume that educational and factual content. We believe that technology combined with storytelling broadens horizons for our audience. We hope the new product will satisfy our audience's appetite for topical content in an experience that is optimised for learning.

Below are some of the challenges that the team faces in building its longer-term vision, and some scenarios and themes that those attending our Connected Studio could help us explore.

If you've got an idea you'd like to pitch at the Creative Studio for K&L taking place on the 21st of February, apply via the Connected Studio website.

Key opportunities: audience and product

The Knowledge & Learning audience is large, diverse and ever-changing. We cater for school-aged children revising for their exams, empty nesters seeking more information about the birds in their hedgerows and almost everyone in between.

But one constant is that our audiences are all in some way open to learning. Finding ever more inventive ways to pique our audience's natural curiosity is the K&L product's principal challenge.

At this stage in development we're searching for innovative content formats, tools and user experiences. The challenges we have set out here provide a chance to contribute to fundamental elements of the future K&L product.

1. A K&L interactive video player

We have content around a large range of topics, places, people, events and fields of study. We now have the technology (as seen in the Olympics) to combine video and data to deliver statistical overlays, chapterised content and social elements to the video experience.

How should we design a player for people to consume our video content in the way that best sparks their curiosity and allows them to follow where it leads them?

We need to cater for a range of needs, from searching for a specific answer to allowing people to follow interesting links and relationships between topics.

How could this player offer a unique learning experience that is as immersive as it is useful? This is different to a second-screen experience - what we want to explore are ways to deliver a more immersive first-screen experience.

Content based on topical news stories

2. Doing, not just viewing

People learn better by doing and we would like the K&L product to include an opportunity for playful "practice" - activities designed to reinforce learning without feeling onerous.

How do we bring a level of interaction to our audiences that would mean their experience is more enjoyable, their learning is better absorbed and their curiosity is better sparked in order to continue learning more?

An interactive guide format with modular and 'stackable' content forms the building blocks of the new K&L Product. Each piece we create will be a single unit, the smallest unit of knowledge appropriate for a single step in a learning journey. Each unit will be consumed or completed in three to four minutes, is viewable on any device and is heavily wrapped in metadata so that it can easily be connected to any other unit of knowledge content.

We don't have the time or resource to 'reinvent the wheel' for each guide so it's important these interactive elements are designed to scale across the broad range of K&L topics and audiences. How can we create reusable patterns of interactivity to reduce the time it takes us to create activities?

3. Connecting the TV experience with K&L

A large proportion of our audience watch or listen to factual content without benefiting from the wealth of related content online. We know our audience are open to learning but don't want to be distracted from the content they are already enjoying.

How might people signal to us that they are interested in learning more during a broadcast of TV or radio content? How do we help them follow their curiosity without interrupting the original content?

4. Connecting the real world with Knowledge & Learning

More and more, people expect to see what they do in the real world reflected in their online world and vice versa.

How can our audiences easily track digitally what they do in the real world (e.g. trips to a museum, real world Stargazing Live activities, baking a cake, helping friends revise, etc), and then use that information to enrich their learning experience? What will they see when they go to BBC spaces online which represent the real world? And, how might these digital spaces change the way they experience real world events?

I will be at the Knowledge & Learning Connected Studio with the K&L team. We are very excited to see what ideas come from the community of designers, technologists and storytellers and look forward to seeing some of you in February.

Andy Pipes is executive product manager for BBC Knowledge & Learning.

N.B. The images used in this post are early concept designs only and not finished products.

What’s on BBC Red Button 12 – 19 January

What's On Red Button banner

Here's a breakdown of what we've got on the Red Button this week. To stay updated on everything Red Button follow us on Twitter or visit bbc.co.uk/redbutton.

Winterwatch

Mountain Hare camouflaged against the winter snow

Mountain Hare camouflaged against the winter snow

The Winterwatch webcams return, live from Aigas in the Scottish Highlands where the team hope to be following the beavers and pine martens again, as well as some new species.

Available on Freesat/Sky/Virgin Media/Freeview:

Mon 14 Jan, 11pm-10am, Tues 15 Jan
Tues 15 Jan, 11pm-10am, Wed 16 Jan
Wed 16 Jan, 11pm-10am, Thu 17 Jan

Antiques Roadshow Play-Along Game

Fiona Bruce at Cawdor Castle

Fiona Bruce at Cawdor Castle

Fiona Bruce and the team head to the north of Scotland for a busy day in the grounds of Cawdor Castle near Inverness. Objects under scrutiny include original artwork given in payment for hairdresser's bills, the best bargain-buy dolls ever seen on the show, and an early 18th-Century travelling chest that may once have been owned by Queen Anne.

You can now also play along on a mobile or tablet. Find out more and read the step-by-step instructions and don't forget to tweet your scores to #antiquesroadshow.

Available on Sky/Freeview:

Sun 13 Jan, 7:55pm-9pm

EastEnders - Dorothy Branning: The Next Chapter

Lorna Fitzgerald as Abi Branning and June Brown as Dot Cotton

What's up with Dot?

Why has Dot Branning stayed away from Walford for so long? Why won't she come home? We're about to find out when Abi Branning leaves the East End on a mission to seek out her Grandma Dot.

This epiosde is also avaliable on iPlayer to watch anytime for seven days.

Available on Freesat/Sky/Virgin Media/Freeview:

Sun 13 Jan, 12:45pm-4:45pm

Casualty - The Crash

Matt Bardock as Jeff Collier

Matt Bardock as Jeff Collier

A repeat of the mini-episode for Casualty fans to enjoy as one of Holby's most hard-bitten characters gets a rude awakening. Paramedic Jeff Collier thinks he's seen everything the job can throw at him and there's nothing left to shock him. But nothing can prepare him for what he sees when he arrives at the scene of a school coach crash...

Available on Freesat/Sky/Virgin Media/Freeview:

Sat 12 Jan, 9:35pm-1:15am

In It To Win It Play-Along Quiz

Dale Winton returns with another series of In It To Win It, the game show where people compete on general knowledge for a big money jackpot. Think you can do better? Every Saturday press the Red Button during the show to pit your wits against our studio contestants. Come the final round will you still be In It To Win It?

Available on Sky/Freeview:

Sat 12 Jan, 8pm-8:50pm
Sat 19 Jan, 8pm-8:50pm

BBC Sport

Catch up on all the latest Sport here on the Red Button.

Highlights include:
  • Live Darts: BDO World Championships
  • Live Masters Snooker (and highlights)
  • Ski Sunday and Ski Sunday Extra

For the latest information refer to the BBC Sport website.

**Note all Red Button times are subject to change at short notice

Have your say on BBC Online and BBC Red Button

The BBC Trust carries out an in-depth review of each of the BBC's services at least once every five years. This time the Trust is looking at BBC Online and BBC Red Button Services.

The Trust wants your views and suggestions on these services and how they can be improved. There is also space in the consultation to raise any other points not covered by our questions. The consultation is open until 23rd January 2013.

To find out more about the consultation and how to take part, visit the BBC Trust site: BBC Online and BBC Red Button Service Review

If you would like a paper version sent to you, email onlineandredbutton@bbc.co.uk or call 0800 0680 116.

To request the questions in audio or braille please call 0800 0680 116 or textphone 0800 0153 350.

Large print is also available to download via the BBC Trust site: BBC Online and BBC Red Button Service Review

CBeebies Red Button

CBeebies Red Button welcomes younger viewers and grown-ups with a sense of adventure to the big, bright and fun world of CBeebies interactive!

Your children's favourite characters are at the heart of the interactive TV experience. Satellite and digital terrestrial viewers will have slightly different offerings from one another. This has enabled the Red Button team to offer the best games tailored to each system.

CBeebies Red Button is available on the CBeebies channel, and via page 5900 on other channels.

Visit the CBeebies website to find out more.

Available on Freeview and Sky only

News Connected Studio

Hi I am the head of product for BBC News Online and lead the product strategy and development of website, mobile, tablet and IPTV products for News.

The change of year is a good time to look back and also forward. In the BBC News Online product team in recent weeks we have been reflecting on a year in which we delivered a number of innovative product features to the audience while also planning an exciting event to kick off 2013: our first Connected Studio for News which begins on January 21.

Pages from BBC News Online

With the delivery of our brand new responsive design website, our coverage of events such as the Diamond Jubilee and the US Presidential elections, 2012 was a huge success in News for what we call our 'Four Screen strategy'.

In the UK alone we saw a 28% increase in weekly unique browsers to our websites and applications, the number of tablets accessing our product more than trebled following a massive increase during Christmas week and there has been a 50% increase via smartphones.

Considering that one-third of our users are now not using a desktop PC it is essential that we continue to deliver great experiences across all devices from phones to connected TVs - not only in 2013 but beyond.

This is where Connected Studio comes in.

One thing that is clear to us from talking to the audience and seeing the trends in how people consume news is that in an age of an endless flow of information with access to the news from all the different devices we carry around with us, people increasingly want to more easily find news that is more relevant to them.

It's not that people don't want to see the big major stories that affect us all and the BBC is committed to ensuring it uses its editorial skills to ensure the world is well informed about the things that really matter to the broadest audience.

However, people are increasingly interested in lots of different topics which affect their own personal daily lives and we think we can do a better job in the future allowing you to follow stories that interest you across multiple devices.

So this is the focus of our Connected Studio initiative - discovering ways to consume and distribute news that is more relevant to people. That might be news about where you live or where you work or what happens on the commute between the two places. Or it might be news about the industry you work in, or something that directly affects friends and family. Or just news about your hobbies and what interests you.

We have a great opportunity to build on the systems and products BBC Online built for the Olympics in 2012 and use linked data to describe our content and make it easier to find.

Our journalists are starting to tag stories accurately for the location, people, companies and organisations that they are about and then by linking this data together we will be able to make it possible for you to find and follow the news that affects you.

Where our current local news sites only offer a limited view of the world in those areas, in future we will be able to surface stories about companies who employ lots of people in an area.

Or when an MP has said something in the House of Commons which features on Democracy Live we will be able to show it immediately to people in the area that he or she represents and also to all the people interested in that subject.

We also want to work with the wider media industry to link to other people's content more effectively in the same way.

The Connected Studio is an opportunity for people from outside the BBC to meet up with experts from our teams, to play with our data and develop product ideas and prototypes which we will show to real audiences during the day.

We are hoping to hear from many people across the media and digital industry who would like to get involved and help us with this exciting challenge.

I look forward to seeing many interesting people gathering to help us on January 21 in the heart of the BBC's new journalism headquarters at New Broadcasting House in London. A creative brief for the studio has been published and you can sign up here.

Chris Russell is head of product for BBC News Online.

The BBC Sport iPhone app

I'm Lucie McLean, executive product manager for BBC Sport's mobile services - including the new BBC Sport app which was launched today.

The iPhone version of the app is now available from iTunes in the UK and the Android version will follow within the next few weeks.

The main features of the BBC Sport app are explained by the head of Sport Interactive Ben Gallop over on the Sports Editors' Blog.

The new BBC Sport app

To support the amazing summer of sport in 2012 we focused on delivering a great mobile experience for big events including creating the BBC Olympics app which almost two million people in the UK downloaded.

Like the Olympics app, the Sport app is a hybrid app. It contains the same web-based content as the mobile sport website and adds extra features and functionality using native app technology.

The Sport app allows you to create quick links to your favourite sports using the standard native iOS pattern for adding, removing and re-ordering. We deliberately set out to use patterns that users recognise from others apps and we'll continue to do this in the other native features we'll add to the app over the next year or so.

The Android version still needs some more development work and testing to ensure it works on the wide range of Android devices available and will be live in the next few weeks.

You may notice that some of the links in the app such as the football team pages, stats for other sports and other sport indexes open the old BBC Sport mobile site. The next phase of the app project will update these pages and add this content fully to the app and add football teams to the quick link options.

These updates will be released in the next couple of months. The tutorial screen shown when the app is first downloaded helps explain its key features. This tutorial is always available for reference in the app's Other menu. When updates to the app containing new features are available we'll update the tutorial so that it's clear what is new.

In order to see this content you need to have both Javascript enabled and Flash installed. Visit BBC Webwise for full instructions

Watch the BBC Sport app tutorial

We learned a huge amount from developing, designing and testing the Olympic app and that has helped us hugely while developing the Sport app.

For example we know some Android users were disappointed that the Olympics app wasn't available on larger Android phones and smaller tablets. One of the benefits of building the app around a responsive web product was that it was much easier to build an app that scales to serve larger devices.

As a result the sport app will be available for Android devices with a screen width of seven inches or smaller. We'll also roll it out to the Kindle Fire family too once we've thoroughly tested the app on these devices.

We'll also be adding video to both the iPhone and Android versions of the app in the coming months. The BBC's solution for delivering video to Android devices was recently outlined in a blog post by my colleagues Chris Yanda.

We are developing the app for Apple and Android devices which currently account for approximately 75% of the UK smartphone market. We haven't ruled out developing the app for other platforms but building apps is expensive and as a publicly-funded organisation we have to prioritise the areas where we can reach the most users at the lowest costs.

Users with tablets and other mobile devices will be able to access both the mobile and desktop versions of the BBC Sport website and we will continue to use feedback and usage data to help us prioritise future features and versions.

Over the coming weeks there will be further posts on this blog by key people in the technical and design teams about how they built the app for iPhone and Android devices. Until then we hope you enjoy using this first release of the Sport app and we're keen to hear what other features you'd find useful in future updates.

The BBC Sport app is available for iPhones and iPod touch devices on iOS 5.0 in the UK.

Search for 'BBC Sport' in the iTunes App Store.

Lucie Mclean is the executive product manager for BBC Sport, Future Media.

What’s on BBC Red Button 5th – 12th January

What's On Red Button banner

It's a new year and we've got lots of great red button content to keep you entertained throughout 2013.

For drama fans we have EastEnders and Casualty specials coming up this week plus a visit to the CBBC drama Dumping Ground where you can take part in a quiz and watch some extras too.

There's a showcase of the musical talent predicted to make waves in 2013 and the return of the ever popular Antiques Roadshow play along quiz where you guess the value of antique items - can you beat the team of experts?

Add to that a bit of Miranda and a lot of sport and you'll agree that we've got a great start to the new year on red button.

Here's a look at what's in store - and if you want to stay updated on Red Button, be sure to follow us on Twitter or visit www.bbc.co.uk/redbutton

EastEnders - Dorothy Branning: The Next Chapter

Lorna Fitzgerald as Abi Branning and June Brown as Dot Cotton

What's up with Dot?

Why has Dot Branning stayed away from Walford for so long? Why won't she come home? We're about to find out when Abi Branning leaves the East End on a mission to seek out her Grandma Dot.

Available on Freesat/Sky/Virgin Media/Freeview:

Fri 11th January, 8:25pm-9:10pm
Fri 11th January, 9:45pm-11:30pm
Sun 13th January, 12:45pm-4:45pm

Sound of 2013

Musicians to watch out for in 2013

Who's tipped for the top in 2013

Discover which bands and musicians who have been tipped as the Sound of 2013 by tuning into the BBC Red Button. Huw Stephens will reveal the top five acts and the longer top list of 15, all nominated by music critics, editors, broadcasters and bloggers. Huw is also joined by Radio 1's Zane Lowe, Annie Mac, Ally McRae and 1Xtra's Mistajam to tell us why we should love these new artists. Find out more now at www.bbc.co.uk/soundof2013

Available on Freesat/Sky/Virgin Media/Freeview:

Sat 5th January, 6:00am-11:00am, 7:00pm-8:25pm, 9:00pm-10:00pm
Sun 6th January, 4:00am-7:00am, 5:00pm-5:30pm, 6:30pm-7:55pm and 9:05pm until
Mon 7th January, 7:00am, 7:00pm-8:25pm, 9:00pm until
Tue 8th January, 7:00am, 7:30pm until
Wed 9th January, 7:00am, 7:30pm until
Thu 10th January, 7:00am, 7:00pm until
Fri 11th January, 7:00am, 7:00pm-8:25pm, 11:30pm-4:00am

Miranda

The cast of Miranda

L-R Sally Phillips, Tom Ellis, Miranda Hart, Sarah Hadland and Patricia Hodge

Take a glimpse into the world of Miranda and get a sneak peak of tonight's episode plus a chance for you to hear the cast share secrets and tell tales of what really happens on the set.

Available on Freesat/Sky/Virgin Media/Freeview:

Mon 7th January, 8:25pm-9:00pm

Casualty - Gone in Sixty Seconds

Matt Bardock as Jeff Collier

Matt Bardock as Jeff Collier

There's a brand new mini-episode for Casualty fans to enjoy as one of Holby's most hard-bitten characters gets a rude awakening.

Paramedic Jeff Collier thinks he's seen everything the job can throw at him and there's nothing left to shock him. But nothing can prepare him for what he sees when he arrives at the scene of a school coach crash...

Available on Freesat/Sky/Virgin Media/Freeview:

Sat 5th January, 22:00pm-04:00am
Sat 12th January, 22:00pm-04:00am

Antiques Roadshow Play-Along Game

Fiona Bruce and the team travel to the newly restored Stowe House in Buckinghamshire, once one of the grandest houses in the country. Experts uncover treasures amongst the family heirlooms, including a sixteenth century print that could be worth tens of thousands of pounds, evidence of one of the earliest Beatles concerts arranged by a school boy, plus there's a big surprise for one of the team as he is shown a rare piece of furniture made by an important artist.

You can now also play along on a mobile or tablet, find out more and read the step by step instructions and don't forget to tweet your scores to #antiquesroadshow.

Available on Sky/Freeview:

Sun 6th January, 7:55pm-9:05pm

The Dumping Ground Quiz

If you have been enjoying CBBC's drama The Dumping Ground then you are going to love The Dumping Ground Quiz hosted by Tyler and Carmen. There are 11 questions about previous Tracy Beaker series to test your knowledge. You simply answer by pressing the coloured buttons on your remote control. So press red and get involved!

Available on Sky/Freeview:

Sat 5th January, 11:00am-2:30pm
Sun 6th January, 7:00am-5:00pm
Mon 7th January, 7:00am-7:00pm
Tue 8th January, 7:00am-7:30pm

The Dumping Ground Extra

If you want more The Dumping Ground fun, The Dumping Ground Extra is jam packed with a whole host of exclusive goodies from CBBC's brand new drama. Press Red on the CBBC Channel and see what happened when Dodge went behind the scenes on the show, join Iain and Dodge for some silly sketches, there's exclusive character profiles and check out a sneak peek from the next dramatic episode in the series. As always you can also read Chris and Dodge's blog, check out the answers to some of your questions, read your horoscopes and see if the jokes that made Chris and Dodge LOL will have the same effect on you. Go on, press red... You know you want to!

Available on Freesat/Sky/Virgin Media/Freeview:

Wed 9th January, 7:00am-7:30pm
Thu 10th January, 7:00am-7:00pm
Fri 11th January, 7:00am-11:00am, 1:00pm-7:00pm

Imagine

Lang-lang_iplayer.jpg

Alan Yentob meets China's Lang Lang

Following Lang Lang: The Art of Being a Virtuoso on BBC FOUR there's another chance to see the pianist in concert from the Latitude Festival in Southwold, Carnegie Hall in New York and the Royal Albert Hall in London. Previously shown as part of Imagine... Do or Die: Lang Lang's Story

Available on Freesat/Sky/Virgin Media/Freeview:

Fri 11th January, 9:10pm-9:45pm

In It To Win It Play-Along Quiz

Dale Winton returns with another series of In It To Win It, the game show where people compete on general knowledge for a big money jackpot.

Think you can do better? Every Saturday press the Red Button during the show to pit your wits against our studio contestants. Come the final round will you still be In It To Win It?

Available on Sky/Freeview:

Sat 5th January, 8:00pm-8:50pm
Sat 12th January, 8:00pm-8:50pm

BBC Sport

Catch up on all the latest Sport here on the Red Button.

Highlights of the festive fortnight include:
  • Follow the live athletics from the Great Edinburgh Cross Country
  • Final Score keeps you up to date on all the latest goals from across the country
  • Live darts from the BDO World Championships

For the latest information refer to the BBC Sport website.

**Note all Red Button times are subject to change at short notice

Have your say on BBC Online and BBC Red Button

The BBC Trust carries out an in-depth review of each of the BBC's services at least once every five years. This time the Trust is looking at BBC Online and BBC Red Button Services.

The Trust wants your views and suggestions on these services and how they can be improved. There is also space in the consultation to raise any other points not covered by our questions. The consultation is open until 23rd January 2013.

To find out more about the consultation and how to take part, visit the BBC Trust site: BBC Online and BBC Red Button Service Review

If you would like a paper version sent to you, email onlineandredbutton@bbc.co.uk or call 0800 0680 116.

To request the questions in audio or braille please call 0800 0680 116 or textphone 0800 0153 350.

Large print is also available to download via the BBC Trust site: BBC Online and BBC Red Button Service Review

CBeebies Red Button

CBeebies Red Button welcomes younger viewers and grown-ups with a sense of adventure to the big, bright and fun world of CBeebies interactive!

Your children's favourite characters are at the heart of the interactive TV experience. Satellite and digital terrestrial viewers will have slightly different offerings from one another. This has enabled the Red Button team to offer the best games tailored to each system.

CBeebies Red Button is available on the CBeebies channel, and via page 5900 on other channels.

Visit the CBeebies website to find out more.

Available on Freeview and Sky only

If you'd like to stay up-to-date with more news from the Red Button follow us on Twitter.

New Antiques Roadshow play-along app

I'm Tom Williams, development editor for Red Button and dual screen in BBC Vision.

Today we launched the Antiques Roadshow play along app for mobiles and tablets. It's a first for the BBC and builds on the hugely successful Red Button play-along game we launched last October.

Play along with Antiques Roadshow from your mobile

Here's how it works: launch the app while you're watching Antiques Roadshow, press 'Play along with the programme' and choose a value for each of the objects featured.

A clock tells you how long you have before the expert gives their valuation. The app keeps a running total of the objects you value correctly and gives you a ranking at the end of the programme: novice, enthusiast, connoisseur or expert.

You need to get over 75% correct to get to expert level and believe me that's quite a challenge. At the end of the quiz we'll link you to more information on the top finds of the episode you've just watched and from the series so far.

Why Antiques Roadshow?

As development editor my priority was to create a companion experience that would genuinely enhance a programme for a mainstream audience.

We piloted a number of titles but Antiques Roadshow stood out. As soon as we tested the first prototype of the app with audiences we saw what a buzz it created in the living room.

The interface is simple enough not to distract from the programme and the interaction builds on existing behaviour - who doesn't shout out what they think an item's worth?

Antiques Roadshow is a key title for BBC One regularly pulling in over six million viewers on a Sunday night.

It's now in its 35th year and Simon Shaw, the series editor, and his team are constantly seeking out new ways to keep the programme fresh while maintaining the core values that audiences love.

The new app does exactly that.

Play along with Antiques Roadshow

The app is one of BBC Vision's portfolio of companion experiences - a strategy driven by Victoria Jaye and outlined in her blog last year and part of the BBC's plans announced by Daniel Danker to build on our Red Button offer in a connected world.

Viewers love playing along

The mobile and tablet app builds on the existing Red Button offer providing a much improved interface and the ability for multiple players to play along in the same room.

So far, over 1.5 million unique users have pressed red to play along and the response on Twitter has been incredibly positive. You can read some of our favourite tweets about the red button service on Tom Bedwell's Storify page (N.B: includes strong language).

Simple magic

At the heart of the app is a great bit of technology that's totally invisible to our audiences - audio watermarking.

We've embedded inaudible signals in the soundtrack of the programme that are picked up by the microphone of a phone or tablet.

These are used to identify the episode, line up the correct questions and then display them at exactly the right point in the programme.

In short it provides a way of joining up your TV and mobile/tablet without having to do anything complicated. In fact it makes the whole experience feel a bit like magic.

It has the added bonus of synchronising the app with the programme however you choose to watch it, whether on BBC One, a recording of the programme or on BBC iPlayer.

There's more information on audio watermarking and one of our early pilots in the R&D blog.

Collaboration

The app was built and designed in Salford by the BBC Future Media team. It's editorially driven by the television production team in Bristol, enhanced by onward journeys into the history behind the programme's top finds from Knowledge and Learning with invaluable contributions from R&D, Marketing and Audiences teams here in London.

It's been an amazing feat of collaboration across multiple teams considering that four-way video conferences were often the only way of linking the teams together.

An alternative career beckons?

Give it a go and let us know what you think

The Antiques Roadshow website has details on how to download the app and information on when the programmes go out on BBC One.

If you can't wait until Sunday, you can play along now with the programme in iPlayer. Give it a go and see how you do. Are you novice, enthusiast, connoisseur or expert? We'll be keeping an eye out for the hashtag #AntiquesRoadshow if you want to let us know.

By the way, the image above shows my score last time I had a go so beat that if you can.

The app works on Android mobile devices up to 7" running firmware 2.2 & above and iPhones, iPads and iPod Touches running iOS 5.1 and above.

Tom Williams is development editor, Red Button and IPTV.

Christmas 2012 on BBC iPlayer

I'm Dave Price head of iPlayer here at the BBC.

Christmas is always a highlight of the TV calendar. If you're anything like my family, after a long Christmas dinner and a busy day unwrapping presents we gather around the telly watching the celebs on Strictly or the drama from Albert Square.

Happy 5th Birthday BBC iPlayer

Christmas Day is also a particularly special day for my team as it's BBC iPlayer's birthday. Five years ago we unwrapped iPlayer on the PC. Fast forward five years and it's the number one brand in the UK, and now on over 650 devices and platforms ranging from TV platforms and games consoles, to mobiles and tablets. In October we broke the 200 million-requests-per-month mark for the first time.

BBC iPlayer - total requests for streams and downloads, TV and Radio programmes (millions)

BBC iPlayer at Christmas

Christmas is a popular time of year for iPlayer. And with so many new gadgets given as gifts this year many of you downloaded the iPlayer app to watch and catch-up on the programmes you've missed.

On Christmas Day itself most viewing is via broadcast TV with families flocking around the best screen in the house. It's the days afterwards, especially Boxing Day and New Year's Day, when requests on iPlayer really start to peak - when many of you are catching up on those essential Christmas programmes.

During the festive season last year Monday 2 January was the best day BBC iPlayer ever had with 5.4 million TV programmes requested. This year Tuesday 1 January (New Year's Day) was the most popular for TV viewing with 6.7 million request for TV programmes.

Online requests for streams and downloads (27 Dec - 1 Jan)

Christmas 2012 on BBC iPlayer

This year we saw 77 million requests for TV and Radio programmes throughout the festive period (22 Dec - 1 Jan, excluding Virgin Cable data which is not yet available).

Throughout this period:
• The most popular day in terms of TV programme requests was New Year's Day.
Doctor Who - The Snowmen was the most popular programme, followed by Eastenders and Miranda. Other top performing programmes were Outnumbered, Call the Midwife and Merlin(see table below for the top 20).

Top 20 programmes (requests rounded to nearest 1000)

BBC iPlayer - whenever and wherever you want it

As I've talked about before one of our key goals for iPlayer in 2012 was to take it beyond the PC and onto a host of different devices from mobile smartphones and tablets to smart TVs and games consoles. We want to make it as easy as possible to watch and catch up on your favourite programmes.

It appears the UK was particularly generous with gifts this Christmas! We've witnessed a significant spike in users installing iPlayer on new tablets and smartphones with devices such as the Nexus 7, iPad and Kindle Fire HD proving popular.

Throughout the festive period we saw more and more viewers accessing programmes on mobiles, tablets and internet-connected TVs.

Please note: all the following data is for TV only, for a fair comparison across devices, some of which are not primarily used for radio listening.

On mobiles and tablets:
• Requests increased on Christmas Day +40% on tablets and +66% on mobiles compared with Christmas Eve. Mobile and tablet viewing requests grew even further on Boxing Day and saw another catch-up viewing peak on New Year's Day.
• During the whole festive period the iPlayer app was downloaded nearly one million times - with almost 300,000 downloads on Christmas Day alone.
• By the end of 2012 the iPlayer app had been downloaded nearly 13 million times.

Popular programmes on mobiles and tablets:
• While Doctor Who was in the top three most popular programmes for all types of device, the Christmas Day EastEnders was number one on mobiles and tablets across the festive period.
• Some comedy programmes such as Outnumbered also ranked more highly on mobiles and tablets.

But people still want to watch TV on a TV and with increasing numbers of TVs being connected to the internet iPlayer requests were also strong on these devices throughout this period.

On internet connected TVs (such as smart TVs, games consoles and TV platforms):
• These devices followed the overall pattern of viewing on PCs, since they saw stiff competition from live TV screens - dipping on Christmas Eve and Christmas Day and picking up for catch-up viewing from 27 onwards. Requests from PCs saw their largest peak on New Year's Day.
• Most popular programmes were in line with the overall trend - Doctor Who, Miranda and EastEnders - with family films and comedy also very popular.

Daily online requests by device type for TV programmes (millions)

Happy New Year from BBC iPlayer

I hope you've had a great Christmas and are looking forward to the year ahead.
We've got lots of exciting plans to make iPlayer even better and look forward to sharing them with you in the months to come.

As always, it's great to hear your feedback, so please leave a comment below. Have a great 2013.

Dave Price is the head of BBC iPlayer, Programmes and On Demand, BBC Future Media.

2012 on the Internet blog

Hi I joined the Internet blog as the content producer in November.

There is a distinct feel of Christmas in the air in our office today and as this will be the last blog post of the year I thought it would be a good place to do a quick 2012 round up, Clive James style (without the jokes).

So here is a look at some of our most popular posts as well as some of the topics that have got our audience talking. It would be impossible to cover everything and sorry to any loyal and enthusiastic blogger who hasn't got a mention here.

First off, no one could avoid the Olympics this year (believe me I tried), including the blog. We had a great series of posts on the BBC's role in the coverage of what was hailed by many as the first 'truly digital Olympics'.

24 streams of Olympics

The Story of the Digital Olympics by Cait O'Riordan attracted an audience of 27, 480 users to date. For me one of the key insights gleaned from this post is the incredible speed with which users are able to adapt to new technology and tools to get the maximum personal enjoyment out of the content that appeals to them:

Audiences quickly grew accustomed to being able to switch between up to 24 streams. In between the peaks of Team GB medal moments, our data clearly shows people moving across streams to check out a whole host of different events. For example, around 6pm on Saturday 4th, audiences finished watching GB Gold in Women's Team Pursuit Cycling on stream 7 to take a look at the end of Brazil v Honduras in the football on stream 6, before switching back to stream 7 as the cycling action kicked off again.

The post also offered some valuable insights into the way that BBC audiences consume content on different devices.

The post Olympics: User and Design was shared over 1000 times (which we think is a record number of shares for the blog) Nick Haley explains:

Shaping, structuring and arranging Olympic content for many different contexts and devices was a big challenge but hopefully the end result is an overall experience that feels joined up and cohesive, and most importantly something that you enjoy using. I also hope I've been able to shed some light on the design process involved in the first truly digital Olympics.

Some of our most popular posts of the year were related to BBC iPlayer.

iPlayer app on your mobile

BBC iPlayer: iPhone app & 3G streaming by David Madden continues to generate traffic a year after going live on 12 December 2011 and has now been viewed nearly 100,000 times.

In the first three months this post received 123 comments. The long tail traffic for this post as well as the level of debate generated on this as well as our other posts dealing with Android indicate that this is a hot topic for the readers of the blog. The frustration of some is clear:

Icono wrote: While your goal of having one universal app which also runs on old 2.x versions is commendable, it seems to be doing little more than diminishing the experience for more modern devices (which probably have the highest consumption rate of the app) since the Adobe Air framework imposes its own limitations.
Kevin Chadwick wrote : Flash was the obvious choice for cross platform at the time of iplayers design, but the landscape even within adobe has changed with linux and android flash updates now set to a 5 years maximum. It would be good if the BBC moved all their services onto HTML 5 video and dumped flash.

For the latest on the BBC's approach to this read Dave Price's post and his latest comments as well as Rory Cellan Jones' interview with Daniel Danker.

Elsewhere on iPlayer there was the launch of the (hugely popular) Live Restart function as blogged about by Henry Webster as well as the new iPlayer Radio on PC and mobile which was introduced by Andrew Scott. The User Experience and Design team chimed in with a video post on how they developed the product.

Blogs about BBC Sport products and updates also attracted a lot of attention. Launching the new BBC Sport website by Cait O'Riordan was commented on 164 times, showing the huge level of anticipation around this relaunch.

Rhythm of sport on the BBC Sport site

A follow up blog by Scott Byrne-Fraser, creative director of Future Media User Experience and Design which went into the redesign in much greater detail was commented on 244 times, further emphasising the high expectations BBC users have for this product.

It also gave a chance for dedicated users to take part in a dialogue with the people directly involved in building these products:


bezbarber wrote: in terms of user experience did you look at how easy it was to read the horribly cramped headlines? Please make the middle column wider so they are readable.

Scott Byrne-Fraser replied: @bezbarber: The usability of the homepage and sports indexes was tested. The feedback in the earlier rounds indicated that the pages were too long, so the amount of content on the pages was reduced and simplified to help people find the content they were looking for.

The blog featured an on-going series of posts about BBC Connected Studios from a range of contributors. These gave a really good overview of the different ideas and innovations rumbling away under the surface of the BBC.

Personally I find it fascinating hearing about the new ideas coming out of these workshops and events. I look forward to reading more about what they get up to in 2013 when we hopefully start to see some of these pilots launched as new functions and products across the BBC.

Major changes were made to BBC Red Button this year which were introduced by Daniel Danker in his blog post:

Red Button might have started simplistically as a way for the BBC to provide audiences with instant, highly relevant information right on the TV [ ...] But while some might have expected Red Button to slowly be replaced with the web across an assortment of devices, no one would deny that the simplicity and ease of Red Button is as important today as when it was first introduced. So rather than anticipate a transition away from Red Button, at the BBC we're bringing the very best of Red Button together with the very best of BBC Online, to reinvent the experience on any screen.

Tom Williams gave us some more detail about how and why this is being done:

On 15th October the video component of BBC Red Button on Sky, FreeSat and Virgin Media will be reduced from five to one stream, bringing it in line with our Freeview offer. We are doing this because these services rely entirely on linear broadcast technologies, which are not cost-effective for an interactive service like the red button.

While towards the end of the year the launch of Connected Red Button on Virgin TiVo was welcomed by some, but not so much by others:

ChrisCornwall wrote: Good move, but also concerned at the target launching. I would expect the Corporation to have a broad range of release platforms at the start, even if this means delaying launches to accommodate this.
Expect more posts in the new year about the release on other platforms.


This was the year when BBC Online went responsive with sites relaunched throughout the year. Designer Ste Everington blogged about responsive design for the new TV Channel Homepages:

To achieve a truly consistent experience across all devices we opted for responsive web design - a single code base with an optimised layout for the device or screen size you're viewing it on. While the idea of fluid websites is nothing new, the way in which we design them is rapidly evolving. In our research phase we quickly noticed that the majority of good examples are mainly blogs and news websites.

Interaction and layout changes for browser orientation for channel homepages

Lucie Mclean updated us on the responsive Sports sites:

Pages are assembled on our platform using PHP. The PHP or page assembly layer obtains all the data it needs for the final page by calling several RESTful services (for stats, stories, live event updates) before serving the final, complete page to the audience. Since we assemble a single page for each request it also means that we become extremely cacheable and can benefit from efficient serving of pages using Varnish and Content Delivery Networks in order to reduce the load on our own servers.

While Dan Forys blogged about the new One Response Barlesque which will work across all BBC sites.

And finally, we may live in a high tech world of fast-pace technological change and adaption, but some things will never alter: we are all still obsessed with the weather.

New 10 day forecast on BBC Weather

Some of the most popular blogs for 2012 were about the changes made to the BBC Weather pages. Jo Wickremasinghe, head of product for BBC Weather in BBC Future Media blogged three times for us this year reflecting a number of changes to the service from an easier user experience for localisation, an extended 10 day forecast and a more granular approach to the service.

Let's hope it will predict a good festive season and we can all get home ok!

That's it from the blog. Comments will be closed for the festive period, reopening again in January 2013.

Have a great holiday and a very merry new year - see you all in 2013!

Eliza Kessler is the content producer on the BBC Internet blog.

What’s on BBC Red Button 22 December-5 January

What's On Red Button banner

It's the last Red Button blog of the year - but with Christmas and New Year nearly upon us it's also one of the biggest.

We've a bumper line-up to keep you entertained over the next fortnight including a glittering array of sporting highlights from the past year, Karen Hardy's expert analysis of the Strictly Come Dancing final and special mini-episodes of Doctor Who and EastEnders. There's also Christmas fun for kids from CBBC, highlights from Radio 1's spectacular Hackney Weekend and the triumphant return of the Antiques Roadshow play-along quiz - not to mention a preview of next year's big shows on BBC One.

Here's a look at what's in store - and if you want to stay updated on Red Button throughout the festive season, be sure to follow us on Twitter or visit http://www.bbc.co.uk/redbutton.

Sports Review 2012

Olympic rings on Tower Bridge

Look back at a stunning year of sporting action on the BBC

It's been an incredible year of sporting action and over the holiday period you can relive some of the most memorable moments on the BBC Red Button.

We've picked out an array of events to watch again in full including the Wimbledon men's singles final, the Brazilian Grand Prix and Wales's clash with England in the Six Nations. There's also another chance to see highlights from this summer's Olympics featuring gold medal-winning performances by stars including Jessica Ennis, Mo Farah, Usain Bolt, Nicola Adams, Andy Murray, Chris Hoy and Greg Rutherford.

Available on Freesat/Sky/Virgin Media/Freeview - visit the BBC Sport website to find out what's on when.


Strictly Come Dancing - The Final


Denise Van Outen, Kimberley Walsh, Louis Smith and Dani Harmer

Who will get their hands on the famous glitterball?

This year's thrilling series reaches its two-part conclusion tonight with four celebrities still in the running for TV's glitziest title. Dani Harmer, Louis Smith, Kimberley Walsh and Denise Van Outen have wowed judges and viewers throughout the competition - but which of them will be able to perform when it really counts?

Join Karen Hardy on Red Button during the final for expert analysis of each couple's crucial routines. She's also joined by a familiar face from Strictly's past - former England cricketer Mark Ramprakash, the man she partnered to the title in 2006.

Available on Freesat/Sky/Virgin Media/Freeview:

Sat 22 Dec, 6.30pm-7.55pm, 8.50pm-10.05pm


EastEnders - All I Want for Christmas


Ricky Norwood as Fatboy and Rachel Bright as Poppy

Can Fatboy give Poppy the Christmas she deserves?

EastEnders fans can get an extra helping of fun from Walford on Thursday 27 December as we join young lovers Fatboy and Poppy for a special festive episode.

Fatboy is thrilled when Poppy returns for Christmas but not all goes to plan. Unless he mans up the big lad may lose the best Christmas gift he's ever had...

Available on Freesat/Sky/Virgin Media/Freeview:

Thu 27 Dec, 8.55pm-12.30am


Doctor Who

The Doctor returns to BBC One on Christmas Day - and Red Button viewers can get ready for this year's festive adventure by watching a mini-episode.

Madame Vastra, accompanied by her loyal companions Jenny and Strax, is called upon to investigate a Victorian murder mystery. But where is the Doctor?

Available on Freesat/Sky/Virgin Media/Freeview:

Sat 22 Dec, 6pm-6.30pm, 7.55pm-8.50pm, 10.05pm-1.25am
Mon 24 Dec, 7pm-6am Tue 25 Dec, 3pm-5.15pm


CBeebies Christmas Karaoke

If you love Christmas and you like singing then press red for the CBeebies Christmas Karaoke. You can sing along to songs from a whole host of CBeebies Christmas specials including Mr Bloom's Nursery, Baby Jake and Mike the Knight. Why not get your family and friends to join in too and follow the words as they appear on your screen?

Go on, press red... You know you want to!

Available on Freesat/Sky/Virgin Media/Freeview:

Sat 22 Dec, 6am-2.30pm
Sun 23 Dec, 6am-1pm
Mon 24 Dec, 6am-7pm
Tue 25 Dec, 6am-3pm
Wed 26 Dec, 6am-2.30pm
Thu 27 Dec, 6am-7pm
Fri 28 Dec, 6am-12pm, 2pm-4pm
Sat 29 Dec, 6am-2.30pm
Sun 30 Dec, 12pm-4pm
Mon 31 Dec, 6am-2pm


Hackney Highlights

Radio 1 helped kick off the build-up to the Olympics in June by hosting a huge weekend of live music at Hackney Marshes headlined by two of the biggest stars in pop - Jay-Z and Rihanna. Catch highlights from the festival that took east London by storm this fortnight on the Red Button.

Available on Freesat/Sky/Virgin Media/Freeview:

Fri 28 Dec, 4pm-8.30pm
Sat 29 Dec, 12am-6am, 7pm-8.15pm, 9.10pm-1.15pm
Sun 30 Dec, 9pm-6am
Mon 31 Dec, 9pm-6am
Tue 1 Jan, 6am-12pm, 9.40pm-6am
Wed 2 Jan, 6am-11am, 10pm-6am
Thu 3 Jan, 6am-11am


Antiques Roadshow Play-Along Game

Are you one of the 1.5 million people who've played along with our Antiques Roadshow game? If so you'll know how much fun it is to join Fiona and the team to guess the value of the items featured in the programme. If you haven't played yet, then don't miss your chance this Sunday and find out if you're a novice, enthusiast, connoisseur or expert - and don't forget to tweet your scores to #antiquesroadshow.

Available on Sky/Freeview:

Sun 30 Dec, 7.55pm-9pm


Sound of 2013

Discover which bands and musicians who have been tipped as the Sound of 2013 from 7.15am on Friday 4 January by tuning into the BBC Red Button. Huw Stephens will reveal the top five acts and the longer top list of 15, all nominated by music critics, editors, broadcasters and bloggers. Huw is also joined by Radio 1's Zane Lowe, Annie Mac, Ally McRae and 1Xtra's Mistajam to tell us why we should love these new artists. Find out more now at www.bbc.co.uk/soundof2013.

Available on Freesat/Sky/Virgin Media/Freeview:

Fri 4 Jan, 7am-7pm, 9pm-6am
Sat 5 Jan, 6am-11am, 7pm-8.25pm, 9.15pm-10pm Sun 6 Jan, 4am-6am


Love 2013

2012 was a big year for BBC One with shows including Call the Midwife, The Paradise, Last Tango in Halifax, Citizen Khan and The Syndicate capturing the imaginations of audiences across the nation and a fortnight of dedicated Olympic coverage bringing viewers closer to the Games than ever before.

It leaves us with a lot to live up to in 2013 so we've put together a showcase of new series and returning favourites to whet your appetite for the coming year. Check out what BBC One's got in store over the next 12 months with our special preview package on the Red Button this January.

Available on Freesat/Sky/Virgin Media/Freeview:

Tue 1 Jan, 8pm-9.40pm
Wed 2 Jan, 11am-7.30pm
Thu 3 Jan, 5pm-6am
Fri 4 Jan, 6am-7pm


Casualty - The Crash

There's a brand new mini-episode for Casualty fans to enjoy on Saturday 5 January as one of Holby's most hard-bitten characters gets a rude awakening.

Paramedic Jeff Collier thinks he's seen everything the job can throw at him and there's nothing left to shock him. But nothing can prepare him for what he sees when he arrives at the scene of a school coach crash...

Available on Sky/Freeview:

Sat 5 Jan, 10pm-4am


The Dumping Ground Quiz

If you have been enjoying CBBC's drama The Dumping Ground then you are going to love The Dumping Ground Quiz hosted by Tyler and Carmen. There are 11 questions about previous Tracy Beaker series to test your knowledge. You simply answer by pressing the coloured buttons on your remote control. So go on, press red... and get involved!

Available on Sky/Freeview:

Sat 5 Jan, 11am-2.30pm


In It To Win It Play-Along Quiz

Dale Winton returns with another series of In It To Win It, the game show where people compete on general knowledge for a big money jackpot.

Think you can do better? Every Saturday press the Red Button during the show to pit your wits against our studio contestants. Come the final round will you still be In It To Win It?

Available on Sky/Freeview:

Sat 5 Jan, 8.25pm-9.15pm


Secret Fortune Play-Along Quiz

The National Lottery: Secret Fortune is an ultra-tense quiz show with lots of twists, hosted by Nick Knowles.

Studio contestants compete to win their Secret Fortune, anything from £100 to £100,000. Press the Red Button during the show to play along at home with the contestants.

Available on Sky/Freeview:

Sat 29 Dec, 8.15pm-9.10pm


BBC Sport

Catch up on all the latest Sport here on the Red Button.

Highlights of the festive fortnight include:

  • Live NFL on Sunday 23 December, as the Atlanta Falcons take on the Detroit Lions
  • Final Score keeps you up to date on all the latest goals from across the country including the Boxing Day and New Year's Day fixtures
  • Memorable sporting moments from throughout the year - visit the BBC Sport website for more information

For the latest information refer to the BBC Sport website.

**Note all Red Button times are subject to change at short notice


Have your say on BBC Online and BBC Red Button

The BBC Trust carries out an in-depth review of each of the BBC's services at least once every five years. This time the Trust is looking at BBC Online and BBC Red Button Services.

The Trust wants your views and suggestions on these services and how they can be improved. There is also space in the consultation to raise any other points not covered by our questions. The consultation is open until 23rd January 2013.

To find out more about the consultation and how to take part, visit the BBC Trust site: BBC Online and BBC Red Button Service Review

If you would like a paper version sent to you, email onlineandredbutton@bbc.co.uk or call 0800 0680 116.

To request the questions in audio or braille please call 0800 0680 116 or textphone 0800 0153 350.

Large print is also available to download via the BBC Trust site: BBC Online and BBC Red Button Service Review


CBeebies Red Button

CBeebies Red Button welcomes younger viewers and grown-ups with a sense of adventure to the big, bright and fun world of CBeebies interactive!

Your children's favourite characters are at the heart of the interactive TV experience. Satellite and digital terrestrial viewers will have slightly different offerings from one another. This has enabled the Red Button team to offer the best games tailored to each system.

CBeebies Red Button is available on the CBeebies channel, and via page 5900 on other channels.

Visit the CBeebies website to find out more.

Available on Freeview and Sky only

If you'd like to stay up-to-date with more news from the Red Button follow us on Twitter.

BBC Learning Indie Commissioning Event

Hi, I'm Chris Sizemore executive editor for the BBC's Knowledge & Learning product. Alongside Ian Myatt, head of product for Knowledge & Learning, I'm privileged to be responsible for the BBC's digital output around the factual and educational genres.

In November BBC Learning held its annual Indie Commissioning meeting at MediaCityUK in Salford. This event gives BBC Learning a chance to share our plans for the coming year with partners and indies.

We also presented an update on the BBC's new Knowledge & Learning online product, discussing both the progress we're making and the strategy behind the product.

Saul Nassé, controller of BBC Learning, spoke about the BBC's overarching vision for Learning: to "inspire a life full of learning for all our audiences".

Saul laid out BBC Learning's three main areas of focus:

  • We commission TV programmes (and occasional radio programmes).
  • We commission and produce face-to-face events.
  • We commission and produce online content for lifelong learners and students aged five to 19 and their teachers.

Saul described BBC Learning's job as influencing and collaborating with other parts of the BBC, with partners and with indies to get this "life full of learning" to happen right across the BBC's output, not just within the Learning department itself.

In that sense the department's mission is to act as a kind of 'glue'.

In keeping with this strategic approach, Saul, Ian and I want the Knowledge & Learning online product to play a 'glue' role too, helping bind the different parts of BBC Online together for audiences.

I'd like to thank all the independent companies who gave their time to join us and share their questions and experiences. I met a lot of folks I didn't know before and from my point of view the event was a big success.

You can download the presentation from the BBC Learning Indie Commissioning session at the About BBC Learning website.

The range of commissioning briefs that were mentioned on the day can be found now (or in a couple of cases will be posted very soon) on our page about Learning commissioning priorities and opportunities.

Chris Sizemore is executive editor for the BBC's Knowledge & Learning product.

User Experience and Design Connected Studio

Hi I'm Yasser and until recently I was the head of User Experience and Design for TV & iPlayer, Radio & Music. Back in October I took part as a judge for the BBC User Experience and Design Connected Studio.

BBC People presented by Faith Mowbray at the BBC Connected Studio

The brief for the event was focused around One Service. We want to create experiences and connections across the BBC portfolio so that whichever of the ten BBC products you are using it's possible to move between them seamlessly through features and interactions.

It's a brief that conveys the role of User Experience and Design at the BBC. The team work right across the BBC portfolio ensuring that whatever product we are working in we are reflecting the Global Experience Language (GEL) which informs the way our products look and behave.

But GEL is something that is continually evolving and it's important for us to look to the future. Multi-platform, personal, participatory and live experiences are all things that are influencing the future outlook of our products and the challenge is how we integrate all these things into one coherent experience across the BBC that we call One Service.

The UX&D Connected Studio highlighted how complex meeting this challenge is but it also brought some fresh perspective on how we might begin introducing some great new features that could make a really distinctive digital BBC service.

Six teams were shortlisted for the build studio on October 30 and 31. The outcome of those two days varied between the teams but the most successful projects did three things really well:

1. They had insight that illustrated that their idea was meeting a real audience need.
2. A clear articulation of why the project would help to achieve the One Service ambition.
3. A demo or prototype to bring the idea to life.

At the end of the second day all six teams presented 12 minute pitches with a Q&A afterwards from the judges. Here is an overview of each of the ideas.

383 Project showing a demo of their project BBC Highlights

383 Project created a prototype called BBC Highlights. It's a feature that enables the audience to create and share their own personal highlights. Using Top Gear as an example they illustrated how their feature could work in the context of the current BBC video player that exists across bbc.co.uk.

When the team pitched the project they did some research using Twitter and found that lot's of people refer to particular moments within programmes, sharing timecodes or references. This sparked their motivation behind the project and it was great to see how they pursued and developed their idea from the pitch to a working demo.

The pitch was a good example of how the team took on board the brief and thought about how their concept addresses the BBC's four screen strategy.

In contrast the project Crowd Surf evolved quite a bit from the original idea that was pitched during the Creative Studio. The core idea of reflecting moments of popularity across content remained. However, the method of navigation and discovery moved away from the idea of zooming in and out of popular content and seeing the number of people watching/listening.

Instead the team chose to develop a multi direction nav that delivered onward journey's deemed most popular by other users.

BBC and System Concepts demo Crowdsurf

The most radical idea during the connected studio was Face Value by Soda and Nottingham University's Mixed Reality Lab. The team developed facial recognition software that could respond to audience reaction. So it could tell you whether or not the person sat in front of their laptop with a webcam switched on was happy or sad watching something on BBC iPlayer for example.

For me the idea was reminiscent of the Meet the Listeners project by Radio 1 back in 2010 but that relied on people taking photos of themselves and sending them to the station.

This idea sounds fairly novel but it's an interesting concept to consider when many devices that people buy now have built in cameras. It's a method of input that is rarely considered when designing experiences for content, but as the recent version of iPlayer for Xbox (that uses kinect for gestural navigation) illustrates maybe that could change in the future.

Soda and Mixed Reality Lab showing a demo of their face recognition software

The agency TorchBox teamed up with BBC to explore an idea called the Live Companion. It's an app that enriches a live event by collating relevant information from around the BBC and enables the audience to add their voice creating a mix of social and BBC content. The team put together a simple prototype using Javascript and CSS to present the idea.

Sarah Plant from TorchBox has written a good overview of her experience of the Connected Studio which is worth a read.

Torchbox presenting their mobile app prototype Live Companion

I've always been interested in how you can use time as a method of navigation through content so it was great to see one team try and tackle this concept.

Mudlark and the BBC teamed up for the project Time Machine - an interactive timeline of BBC content that lets you explore the threads of a story. The used BBC News as their starting point. So, if I'm reading a story about the Leveson enquiry for example, Time Machine would enable me to go back in time and explore all the events leading up to the most recent event.

BBC People is a really compelling concept that explores the idea of using BBC talent, historical figures, contributors or subjects as a way to navigate content across products.

Professor Brian Cox was their example of choice and although the team didn't have a working demo to show they were able to tell a good story with some nice illustrations of user journeys that conveyed how their idea would meet the audience need they had identified during the creative studio.

It was a tough couple of days for the teams but as a judge I found it really inspiring. It was interesting for me to see the range of approaches that the teams took to convey their ideas and also the fidelity of their visualisations and prototypes.

We Are Mudlark presenting their Time Machine concept

Hopefully the UX&D Connected Studio provided the teams taking part with an insight into the BBC, not only its complexities but also the opportunities that exist to create new kinds of experiences.

It was good to have people from my team at the BBC working together with external companies as it gave them an insight into how other teams work and think. This kind of collaboration is important to encourage innovation.

Although we only selected a couple of projects for the pilot stage each project that was presented during the build studio offered lots of food for thought in terms of how we might approach creating a One Service BBC.

Yasser Rashid was formally head of User Experience and Design for TV & iPlayer, Radio & Music. He has now left the BBC.

We’re looking for teammates!

Elections are better with soup.
Elections are better with soup. (Photo by Alyson Hurt)

Hey! Do you want to make the world a better place? Are you a designer or developer or designer-developer or ux-ui or hacker-journalist? (We love hyphens!) Well, have we got a job for you.

The news applications crew at NPR is looking for teammates. We work with news, music, and everybody else at NPR to dig through data, visualize information and build useful stuff for our audience.

Requirements

  • An understanding of the inner workings of the web
  • Attention to detail and love for making things
  • A genuine and friendly disposition

Bonus points to folks who…

  • Kick ass at statistics
  • Love information design
  • Know a thing or two about government data
  • Want to teach us stuff!!

Beirut performing at the Tiny Desk.
Beirut performing at the Tiny Desk. (Photo by Alyson Hurt)

Allow me to persuade you

The newsroom is a crucible. We work on tight schedules with hard deadlines. That may sound stressful, but check this out: with every project we learn from our mistakes and refine our methods. It’s a fast-moving, volatile environment that will make you more awesome, every day. Job perks include…

  • Live music at the Tiny Desk
  • All the tote bags you can eat
  • A sense of purpose

Also, NPR is a really super place to work, and you’ll make your mom proud.

Like what you’re hearing? Take a look at a few things we’ve built and check out our code on GitHub. You’ll be working at NPR’s Washington, DC headquarters – and we’re moving to a beautiful new building soon!

Interested? Email your info to bboyer@npr.org! Thanks!

Our first news apps: Tracking weather and elections

We’ve been working together as a team for about four months now, with most of our projects focused on the presidential campaign and this month’s elections. Here’s a rundown of some of our favorites:

Wildfires

Fire Forecast began as a complement to a series of radio stories about the recent severe wildfires. The project started as a more traditional visualization using the many, many sources of government data – when and where fires occurred, how large they grew, and how much they destroyed.

But it morphed into something more useful: a localizable map showing the government’s daily forecast of fire danger and the location of large fires.

The app is responsive to various screen sizes, and functions nicely on (most) mobile devices. On the iPhone, there’s even a handy tool tip that allows users to bookmark the app to their home screens.

Drought

This map morphed from an interactive built by the NPR StateImpact team focusing on the historic Texas drought of 2011:

Texas experienced its worst drought on record last year. Now that the state is seeing some relief, drought conditions have consumed more than half the United States. Use this interactive map and chart to see how conditions have changed over time.

When the drought reached historic levels across the country, we used similar code and national data to expand the chart and extend the map.

It has a play button so users can see the dry conditions expand across the country over time. The chart allows users to see the ground area covered by drought over the years.

Early voting

When the early voting periods drew closer, our elections team wanted a list of states and their rules. What resulted was a responsive page that gave readers information about key deadlines in their respective dates for registration and early or absentee voting, among other useful bits of information.

These calendars give the list visual elements and make the key date ranges more digestible:

Conventions/Debates

We covered the Democratic and Republican party conventions with an app template originally dubbed ‘Frankenstein’. It had a responsive layout and the now familiar simple footer/header design in our current app template, which is open source.

The apps featured audio of the key floor speeches and NPR’s live coverage. They both also had a moderated chat with our journalists and politics experts fielding audience questions. And we linked to our live blog posts and related stories.

We used a similar feature for the presidential debates, but we added the “back channel,” a curated social media stream, to the page.

Elections

For our elections coverage, we tried something different. Rather than an results map, we used small colored blocks and StateFace to visualize the Electoral College in real time. (Brian was inspired by Tetris). As states were called for either presidential candidate, their respective blocks would fall into place.

The Election Night version of the app, which is also open source, was an extension of our Swing State Scorecard, which allowed users to game out the presidential candidates’ potential paths to victory.

On Election Night, we relied on the Associated Press for the traditional red-state, blue-state map, and also used its data for U.S. House and U.S. Senate results pages (and the topline results on the main page).

We also used the data for our internal Big Boards, the screens our hosts used during the night’s broadcast to track the results. We decided to make them actually public late in the process:

Check out the U.S. House and U.S. Senate boards, too.

The app is still live, and now allows users to replay the presidential election and watch the blocks and winner alerts. NPR called the race for President Obama around 11:20 p.m.

Don’t for to check out the app in 8-bit mode, graciously created by Tyler Fisher and Jeremy Gilbert.

Election 2012: Electoral combinations

This is the first in a series of two (or more) blog posts about how we built the Swing State Scorecard and our Election 2012 results site.

The idea

Early in the development of the Swing State Scorecard we determined that we wanted to tell a story about how many combinations (2-state, 3-state) of tossup states there are which would win the election for Obama or Romney (based on NPR projections). One idea that seemed compelling was to try to actually illustrate all the possible combinations of states that would win the election for each candidate. Doing so would, we speculated, demonstrate very clearly how important certain states (Florida) were to each candidate’s overall chance of winning the election. We had seen one other example of this, but it was difficult to use and didn’t allow you to quickly compare the candidates.

Building it

The one wrinkle to generating our “paths to victory” was that we weren’t actually sure we had the computational capacity to do it. Pre-rendering all the possible combinations would be a huge pain—the numbers quickly became unmanageable and an API would have been untenable on election night. The better option was to actually generate the combinations on the fly in Javascript, but we weren’t sure whether or not the average user’s computer would have the horsepower to do it.

With these constraints in mind I set to work prototyping the algorithms that generate the combinations. Javascript lacks good library support for this sort of operation, but I was able to find many combination generating functions on Stack Overflow and elsewhere. The vast majority of these were recursive solutions, which immediately blew the call stack in several of our target browsers. Fortunately, I found a very fast, non-recursive solution developed by Stack Overflow user Sid_M. I modified this very slightly and the final function is called in combinations in our codebase. To my surprise this method of generating combinations is very, very fast and works great even in IE. Of course, performance of the algorithm does degrade quickly with the number of tossup states, so we had to keep that number under thirteen in order for this method to work.

Pruning the combinations

The resulting combinations still needed to be pruned down in order to be interesting. We filtered them in two ways. First (1), and most obviously, we only included ones that accumulated enough votes to form a winning combination. (This would probably have been faster if we pushed the logic down into the combinations algorithm, but I preferred to keep things well-factored.) Secondly (2), we removed any combination which was a superset of a previous combination. That is, if we already had the combination “Florida + Colorado”, then we discarded “Florida + Colorado + New Hampshire”. Fortunately the output of our combinations algorithm was sorted, so we were able to do all this pruning in a single iteration over the list.

Here is the final code that generates and prunes the combinations for the Scorecard:

Obama’s lead in the polls shrank (or even reversed, depending on who you read) after we developed this approach, but we felt the illustration of the relative complexity of the paths to victory remained compelling. For election night we refactored this this code into a “prediction mode” that would kick on automatically when we got down to the last twelve states.

As it turns out the election was over so quickly many users probably never even noticed it, but had the ballot counting gone on into Wednesday it would have provided a ongoing way for users to interact with the results. Apparently, we weren’t the only ones with this in mind as the New York Times published a different view on the same information with their Paths to the White House app just before the election and updated automatically it throughout the night.

Hello world: Nerd blogging with Jekyll

Updated June 12, 2014 by Helga Salinas

We’re a new team, and we’re trying something new (at least for us) as a blog publishing platform: Jekyll, a generator that creates simple, static websites. We’re not breaking any ground with this choice, of course, but we liked the idea of launching a blog that’s open source – both its code and also its content.

This initial post is an introduction to Jekyll for the members of our team – and anyone else who wants to get started with the tool and/or steal our simple code for their own site.

Getting started

Jekyll eliminates the need for a traditional content management system, like WordPress. Instead, we’re creating plain-old HTML pages and serving them from GitHub Pages, where we host our blog code.

To get started, install the Ruby gem with these instructions.

Next, familiarize yourself with the usage and configuration documentation provided by Jekyll. There’s more detail in there about further customizing a site, which we’ll do over time (what we have now is super basic).

As you’ll see, Jekyll uses your source directory templates and converts your Markdown text and Liquid tags to build a static website. The website – and any posts you create – then get published with a git push to GitHub.

Our configuration

Our templates are built from scratch on top of the Twitter Bootstrap framework, giving us responsive pages that we’ve customized for Jekyll. Your source directory should like something this:

.
|-- _config.yml
|-- _includes
|-- _layouts
|   |-- default.html
|   `-- post.html
|-- _posts
|   |-- 2012-11-08-npr-news-apps-blog.markdown
|-- _site
|-- about
|   |-- index.html
|-- bootstrap
`-- CNAME
|-- css
|-- img
`-- index.html
`-- README.md

This structure is explained in the usage documentation, but here are the highlights. Never mind _includes for now. The _layout folder has the templates. We will inject posts into them with the {{ content }} Liquid tag. The _posts folder contains, well, posts. Notice the structure of the file names. The date and title are used for the default permalinks structure, and they also define the post date. The _site folder contains the site generated when you run Jekyll.

Adding content

Below is the Markdown of this post:

The YAML Front Matter at the top determines which layout file is used (in this case a post) as well as the title, description and author. You can add more information here, like categories and tags, for example, but we haven’t built out those features yet. Also notice that these files use Markdown that Jekyll will churn out as HTML later.

Below is the HTML of the index.html file, which is the {{ content }} we inject into the default.html template for displaying the home page:

Above YAML Front Matter selects the default.html template and defines the title element. We’re creating a reverse chronological list of stories, with headlines, dates, author names, and descriptions (here limited to the four most recent posts).

We add headlines linking to the corresponding posts with {{ post.url }} and {{ post.title }} Liquid output markup. We do the same with the date, and we’ve defined the display format using Liquid’s filter syntax. (As we add posts to the _posts directory, and git push them, more will display on the live home page). Notice the “#disqus_thread” attached to the post URL. That gives us a comment count.

Below is the HTML for the post.html template. Posts also get injected into the default.html template, but obviously with a deferent design. It too use Liquid output markup to get content onto the static page when Jekyll runs:

Publishing to GitHub

We’ve created a GitHub repo called “nprapps.github.com” (btw: see documentation for publishing to a custom domain here).

Inside that directory on your local machine, run jekyll. That will build the site. As you edit, the site will be automatically rebuilt, a process you’ll notice in the Terminal. To run the site locally, execute jekyll --server watch, then point your browser to localhost:4000.

When you’re satisfied with your post, commit the code and use git push to publish. The site will be updated online soon after.

Thanks to our former interns, Angela Wong and Kevin Uhrmacher, for designing the site.

Want To Spend Election Night At NPR HQ?

Want To Spend Election Night At NPR HQ?

Have you ever wondered what it's like to be at NPR on election night? Here's your chance to find out.

On Tuesday, Nov. 6, NPR's social media desk will host around two dozen of you at NPR headquarters in Washington, D.C. We're looking for people from across the political spectrum — bloggers, Twitter users, Tumblrs, Redditors, etc. — who plan to cover election night on their own. It'll be a chance to hang out with fellow political geeks and NPR staff, as well as an opportunity to experience election night at NPR in person. We'll supply the food and the wifi, too.

If you're interested in applying, please fill out this form. We'll make our selections over the next couple of weeks on a rolling basis, so the sooner you apply, the better.

Copyright 2015 NPR. To see more, visit http://www.npr.org/.

And We Are Live! New Comments on NPR.org

And We Are Live! New Comments on NPR.org

After several weeks of work and several years of planning, we are now live with a new commenting system on NPR.org. Please forgive a few glitches today and over the next few days as we migrate comments.

In August we sent many of you a survey to many of you, asking your thoughts and opinions regarding commenting on NPR.org. We had a great response: over 6,000 of you took the time to tell us what you thought. The feedback was very valuable. We've used it to help guide some key decisions in this process.

Now that Disqus is live, here are some of the commenting enhancements you will find:

  • Comment discussions can now threaded, making it easier to follow along. You can now reply directly to each others' comments.
  • By default, comments will be sorted by comment quality, allowing you to read the best comments first. You can change your default to sort by newest or oldest instead.
  • When we surveyed our users about moderation, a majority of you believed that all comments should be moderated prior to publication. We will be doing that across the news areas of our site. Other areas of our site, such as music and books, will not be reviewed prior to posting, but only reviewed after users have flagged the comments.
  • You will have the ability to edit and delete your own comments, and use basic HTML formatting in your posts.

We also want to highlight a few frequently asked questions about the transition:

  • Your existing login will work with the new commenting system.
  • Comments that you have made over the last four years will be migrated to the new system and accessible to you and other readers of the site.
  • Your first and last name is no longer required to create an account (though we do prefer it!). If you do provide your name, it will be displayed when you make a comment. If you don't provide your name, just your username (formerly called a nickname) will be displayed.
  • Please be aware that comments made on the new Disqus platform may be searchable on public search engines.
  • Commenting on NPR means an account will be created for you with Disqus.com and your comments and user profile will be available on the Disqus platform. If this makes you uncomfortable, we understand. You have the ability to delete your past comments, and we can help you delete your account as well.

Visit our Community FAQ for more detail.

We want to thank you for being an active member of the NPR community. Have any questions? Ask below!

Copyright 2015 NPR. To see more, visit http://www.npr.org/.

Your Questions Answered on Our New Commenting System

Your Questions Answered on Our New Commenting System

Throughout the last four years of the NPR Community, we have endeavored to encourage a conversation of which we can all be proud. And throughout the last four years, we have been happy with the quality of comments on NPR.org, especially when compared to other news outlets with very active communities.

We know we could always take steps to encourage even better quality comments and an even better conversation. So building off of our recently announced changes to our tools and platform, we are also making changes to our moderation experience across the site.

We asked this question in our recent NPR audience survey:

How quickly should we handle moderation when comments are made on an NPR site?

  • 37.5% of respondents selected: Comments should appear instantly. Only problem comments should be moderated.
  • 50.8% of respondents selected: Comments should be moderated before they appear, even if this causes a short delay.
  • 11.7% of respondents selected: Comments on news stories should be moderated more heavily than other kinds of comments.

Relevant selections from our open ended questions on the survey:

"I am looking for intelligent, moderated comments without any of the Internet "chaff" which adds nothing."

"I prefer sites where comments are at least usually thoughtful and free of "trolls" or hateful speech. Usually this requires more moderation by the host site, but allowing readers to vote comments up or down helps elevate better comments to the forefront. Also, I appreciate having the opportunity to report offensive comments. Even if that function is not used often, I think it serves as a kind of deterrent for troublemakers."

"Filtering out unwanted commentors; being able to request a moderator step in to screen out "trojan" commenters — although I would have preferred to have a moderator up front."

"Thoughtful, well-moderated comments and easy-to-follow threads."

"Comments are moderated. This is a difficult, but essential task."

We were surprised to see a full majority of our respondents actually call for more moderation throughout our comment threads. We have always been very careful to balance our desire for an open community with our need to encourage a civil conversation with great quality comments. As we said two years ago when we last expanded our moderation system, we want to make the threads a comfortable place for everyone to participate. We also want to make sure the comment threads provide great content for our audience to read.

In response to this user survey and our ongoing efforts to encourage even better quality comments on our site, we have made the decision to implement full moderation prior to posting on many areas of NPR.org. Your comments will go through moderation before being posted on our news stories and several of our blogs. Your comments on our arts and life, books, music, and many other blog stories will be posted without delay, and only moderated if flagged as inappropriate.

Switching to Disqus will give us a number of other features that we think will improve the conversation on our site. Comments will be threaded, and users will be able to reply to another user's comment directly. Comments will have three sorting options: newest, oldest, and "best," which algorithmically surfaces comments of high quality based on user input and several other input factors.

We are are constantly trying to improve your experience on NPR's website. We have reviewed our Discussion Rules, and will work closely with our moderators as we expand the number of comments that they review before they are published. We expect that all comments in the news areas of the site will be published after a short delay, but not more than 15 minutes.

Our discussion rules are staying largely the same, but we will be making the section on personal attacks a bit more clear. We still will not tolerate users on any of our articles attacking other members of the community, or private citizens who find themselves covered in a news story. As always, we'll give you wider latitude when it comes to criticizing public figures or institutions, but we still ask you to be civil. We know for the most part our users follow these conventions.

We've also reviewed your questions from our last post, and we have several answers:

Mikie Mouser asked about security holes within Disqus. We reviewed his specific complaint, and are pleased to report that Disqus has closed this particular flaw with their latest version, and that is the version we will be implementing. We will keep an eye on this moving forward, and we always invite you to bring up your concerns.

Lynn S asked if comments would be available to Google. Right now, we have no plans to index the comments, but as we've always reminded you in the privacy policy, we do encourage you to remember that all information you do share with the NPR community could become public.

Several people asked who did we survey - we sent our survey out to the subscribers of newsletter at NPR called "NPR Products and Services." We did this because we wanted to reach a larger audience than our listener panel usually includes, and people who specifically have accounts on NPR.org.

Mark I asked many questions about the migration, and I will attempt to answer them all. We are planning to migrate all of the comments (current and past), avatars, first name, last name, and nickname (to be renamed to username for less confusion). Report abuse will still exist, but the functionality will change slightly and users will be able to up-vote and down-vote comments in the thread. The favorites you specified on your profile will still be there, but we are not migrating "friends," "walls," or community groups. There will be an option to follow other users within Disqus, but since the functionality is not a one-for-one match with what we have now, we decided not to migrate existing friend relationships. Finally, your NPR account will have the comments associated with an account on Disqus, but would not become a fully featured "Disqus" account that you would be able to use to login to other enabled websites unless you took additional action on Disqus' website.

Let us know what other questions you have! We welcome your feedback on these changes.

Copyright 2015 NPR. To see more, visit http://www.npr.org/.

Commenting Changes Coming To NPR.org

Commenting Changes Coming To NPR.org

You've asked, and we've (finally) responded: In about a month's time, NPR.org will be migrating to a new commenting platform.

NPR is excited to offer our users additional tools to participate in online story commenting and discussion. The new commenting tool, provided by Disqus, will address many of your requests for upgrades to our system, including threaded discussions, permalinked comments, and accessibility from mobile devices.

Many of you indicated that you've never heard of Disqus, so we want to give you the opportunity to become more familiar with its tools and how commenting will work. We also hope that you let us know if you have any suggestions for the new system.

Earlier in August we sent out a survey to more than 200,000 NPR users to get feedback on the commenting and community features currently in use on NPR.org. At last count, 6,040 of you had responded! 84.3 percent of the respondents told us they don't want to have to create a new login and password, and 26.4 percent told us they want access to past comments they've made on NPR.org. We're happy to report that we'll be able to do both of those things. In addition, if you've created a username and password with Disqus, you'll be able to use that to comment on NPR.org.

The vast majority of respondents indicated that they use other communities (Facebook!) to share and comment on NPR stories. We think that's great — the new commenting platform will offer the ability to easily share on your social networks of choice. And because 37.4 percent of participants thought organization of comments in a threaded layout would make it easier to follow conversations, that will also be a key feature of the new Disqus platform.

Stay tuned for future innovation. We see a growing interest in comment quality, including a request for comments curated by NPR, and an interest in stories that incorporate user comments, so even more reasons for you to participate in discussions on NPR.org!

If you'd like to participate in future surveys about comments or other website or digital product designs, please sign up. We would love to hear from you.

Copyright 2015 NPR. To see more, visit http://www.npr.org/.

A (Sort of) Farewell

A (Sort of) Farewell

You may have noticed that there is not much to notice on this blog lately. In the lyrics of Lucinda Williams, "Well it's over – I know it – but I can't let go."

The NPR Audience Insight & Research team began this blog as an experiment in research transparency. I do not see its end as a failure. When the blog was at its best, we shared new techniques and findings from bleeding edge research.

Perhaps we are victims of our own success. Internally, we have experienced increased demand for our time, skills and attention. We have completed some juicy work over the last year. However, much of our work is proprietary and we've been challenged to find paths to share the work in this forum.

We will continue to search for ways to share our work with you, and there will be two locations to find those posts. For digital-related research, you can turn to Inside NPR. For all other research, we will post on This is NPR.

All the best from the research-geeks (meant lovingly) at NPR!

Lori Kaplan is the Director of Audience Insight & Research.

Copyright 2015 NPR. To see more, visit http://www.npr.org/.

Introducing the Planet Money iPhone App

Introducing the Planet Money iPhone App

Planet Money iPhone app
NPR

Today we're proud to announce the launch of our Planet Money iPhone app, which represents a new direction in our mobile strategy.

You can find many of the features of the app in Caitlin Kenny's blog post this morning or you can download it for free from iTunes and try if for yourself.

We chose Planet Money as NPR's first program-specific app because of its importance to our editorial mission and because of its popularity. Since 2008, Planet Money has challenged the notion that complex economic issues can only be understood by economists. Now, the Planet Money team is challenging our notions about what makes a good app, and together we've come up with a design and a number of features that we're looking to incorporate into our other mobile applications in the near future.

The Planet Money app is also an opportunity for us to learn about how to better serve the fanatically loyal audiences that coalesce around a particular program. As Caitlin pointed out this morning, the app was developed with substantial input from our audience, and we hope that you'll continue to help us improve the app now that it's live. Although this is our first step in the world of program-specific apps, it's a big one. Please take a moment to comment and let us know what you think.

Copyright 2015 NPR. To see more, visit http://www.npr.org/.

NPR slideshows reach iPad browsing, API

NPR slideshows reach iPad browsing, API

We're making a major upgrade today to all of NPR's slideshows. Our slideshows are now iOS-friendly and available in our API.

Previously, NPR.org slideshows played in Flash, which iPhones and iPads couldn't display. The lack of API distribution also made these slideshows unavailable to our mobile apps and member station sites. In late fall, we began to change our production. We created a new slideshow experience in our NPR Music live event pages, which included a new player and distribution process.

In today's move, we expand the use of that technology to all of NPR.org. We are upgrading more than 2,000 slideshows: those from news stories, music stories and our Picture Show blog.

These slideshows include more than 30,000 images. If you browse NPR.org on your iPad, you can now view all of these images, swipe between images and tap for captions. We've improved the slideshows' buttons and behaviors for a better experience — wherever you seeing them. We plan to display slideshows across many more NPR platforms in the future.

If you use the NPR API, you can access many of these images.

More than 13,000 images, including more than 3,000 NPR images, are available to local station sites immediately. NPR's Digital Services division, which works with local stations, already has NPR.org slideshows flowing into the Core Publisher platform and plans to optimize the experience further in the future.

For all API users, more than 8,000 images are now available.

To find details about using slideshows from the API, read the second half of this previous Inside NPR.org blog post, under "Collections." Every story that has a slideshow should have a collection marked as type "slideshow." An update to the earlier post is that the output is available in NPRML and now JSON.

Keep in mind NPR slideshows use images from a wide variety of sources, and we don't have rights to distribute all of our images. But we continue to work toward as much distribution as possible.

Copyright 2015 NPR. To see more, visit http://www.npr.org/.

‘Flipping’ For NPR

'Flipping' For NPR

NPR on Flipboard.

NPR on Flipboard.

Flipboard

At NPR, we've always taken great pride in those "driveway moments" that listeners tell us about. You know, those occasions when you sit in your driveway with the car running for a few minutes, just so you can finish listening to the story or interview that captured your attention.

With NPR and local station streams available on virtually every mobile and tablet platform these days, those "driveway moments" can happen just about anywhere.

And today, there's another opportunity to explore NPR. We have teamed up with social news magazine Flipboard to make NPR available in its iPad and iPhone apps. Flipboard says it plans to be available on Android devices as well in the coming months.

On Flipboard, you can now get NPR's latest News, Business, Arts & Life and Music news and features, along with the remarkably intimate interviews from Terry Gross and Fresh Air. You can listen while you continue to 'flip' and read. To ensure NPR is always easily accessible in your Flipboard experience, simply tap the '+Add' button within the NPR sections. Then, every time you open the app, the latest content from NPR will be there.

NPR is part of the launch of Flipboard's new in-app audio player. Flipboard now includes content from Public Radio International (producers of programs such as This American Life and To The Point) and music sharing service Soundcloud.

Our partnership with Flipboard represents a commitment to be the leader in news and cultural coverage that touches the lives of Americans, no matter how they tune in. With that goal in mind, you can expect to see and hear programming from NPR and member stations continue to be available where and when it's convenient for you.

To get started, download NPR in Flipboard and let us know what you think.

Copyright 2015 NPR. To see more, visit http://www.npr.org/.

Millennials and Print Newspapers: A Surprising Story

Millennials and Print Newspapers: A Surprising Story

Reports on the media habits of Millennials, those "digital natives", have given some the impression that young people never read newspapers. However, survey evidence stubbornly insists that they do.

For instance, the recent Pew State of the News Media study notes that 23% of people aged 18-24 reported reading a newspaper yesterday. As a Millennial myself, I was slightly skeptical. Were these 18-24 year olds just confused about what a newspaper is? Further evidence confirms the existence of young people looking to print: The New York Times reports that 10% of its hard copy subscribers are aged 18-24, which is on par with the 9% of this age cohort who subscribe digitally.

NPR Research has access to GfK MRI's nationwide data, collected through extensive in-person surveys, which indicates that newspaper readership is even more widespread among young adults than these statistics suggest. I looked up the exact question respondents were asked in this survey so I could be sure that Millennials were not mistaking "noticing a pile of newspapers at Starbucks" for "reading a newspaper." It turns out that survey respondents were asked to cite newspapers they had read or looked into, on printed paper. They were specifically reminded that neither electronic copies nor the newspaper's website count as printed paper. Neither does a tablet or mobile device. Still, most Millennials insist that they read newspapers!

Source: GfK MRI Doublebase 2011

Millennials keep pace with total US adults until it comes to comparing the number of heavy readers. Less than a quarter of Millennials (22%) are reading newspapers at least every other day, compared to 40% of adults overall. However 52% of them are getting their hands (and eyes) on a newspaper at least once a month and up to fourteen times a month.

Heavy newspaper readers (groups I and II) are 75% more likely than light/non readers (groups IV and V) to hold a graduate degree. Heavy readers are also more than twice as likely to be considered "Influentials," meaning people who participate in three or more public engagement activities every year (such as writing a letter to an elected official, running for public office, or attending a public meeting). These young adults are keyed into civic life and, in a crowded media marketplace, apparently prioritize carving out time to read a print newspaper.

As we have seen in the video, "Baby Thinks Magazine Is a Broken iPad," the next generation may need some instruction in print media appreciation. However, evidence points to the fact that, while they may prefer their digital devices, most Millennials know how to turn a physical printed page, and I will raise my morning coffee and paper to that.

Katy Pape is an intern with Audience Insight & Research.

Copyright 2015 NPR. To see more, visit http://www.npr.org/.

Pew Research Center reports on The State of the News Media 2012

Pew Research Center reports on The State of the News Media 2012

The Pew Research Center recently released their annual update on the State of the News Media.

Not surprisingly, the main theme is the continuing shift of news consumption to digital, particularly mobile, platforms. Americans are rapidly adopting smart phones and tablets and using them to access news content. Radio news did slightly increase audience and revenue (both up 1%), but most of radio's revenue growth was in digital platforms – a 15% increase in online and mobile. Pew reports that: "As many as 38% percent of Americans now listen to audio on digital devices each week, and that is projected to double by 2015, while interest in traditional radio...is on the decline."

The big frontier for digital audio consumption is the car. Pew notes that two-thirds of traditional radio listening occurs away from home, much of that in cars. But, increasingly people are using cell phones to listen to online-only radio in their cars –11% in 2011, up from 6% in 2010. This behavior is most common among young people – 19% of 18-24 year olds streamed Pandora in their cars in the previous month. Car manufacturers will be making it even easier to stream audio in-car by installing technology to access the internet in automobiles (e.g. Ford's SYNC AppLink which will include NPR News). Taken together, it is clear that the in-car listening experience will be changing substantially in the coming years.

For more details on the trends in all sectors of the news media, read the Pew Research Center's report, The State of the News Media 2012.

Susan Leland is the Research Manager for NPR's Corporate Sponsorship and Development.

Copyright 2015 NPR. To see more, visit http://www.npr.org/.

Infinitely Positive Dial?

Infinitely Positive Dial?

Arbitron and Edison Research just released the 2012 edition of The Infinite Dial study. This marks the 14th year and 20th report in the series that "provide estimates of emerging digital platforms and their impact on media landscape."

Not surprisingly, this year the report focused energy on the precipitous increase in usage of mobile technology and social media. However, I was a bit surprised, to hear the contention that digital platforms are not eroding radio listening. Over 90% of persons age 12 or older do listen to radio on a weekly basis, but the amount of time spent listening to radio has been diminishing over time.

Arbitron's Bedroom Project, research from 2007 conducted by Jacobs Media, highlighted the absence of radios in younger potential listeners' homes. This ethnography was an early view into changing media patterns. A review of Arbitron's own data shows that time spent listening to radio has largely been on the decline since the mid 1980's. Competition time and attention has only increased since the advent of mobile devices. A recent emarketer graph reinforces this point:

In the end, every piece of content must present value to the listener to keep him or her tuned in.

Lori Kaplan is the Director of Audience Insight & Research.

Copyright 2015 NPR. To see more, visit http://www.npr.org/.

See local headlines on the NPR homepage?

See local headlines on the NPR homepage?

When you visit the NPR.org home page today, you may see a set of local-news headlines from your NPR Member station. We're beginning a month-long experiment to gauge your interest in these headlines and explore how we might better connect you digitally to your local station.

Thirteen NPR Member stations are participating in this experiment: Michigan Radio, KPLU, KQED, KUT, Oregon Public Broadcasting, Boise State Public Radio, WBUR, WNYC, WAMU, WHYY, WFIU, KPCC, and North Country Public Radio. If you live or work in their areas, you're likely to see their headlines on our home page, just below our main national headlines.

An example of WHYY headlines on NPR.org.
NPR Digital Services

This picture shows an example of what you may see. NPR Digital Services, which works closely with Member stations, has posted an in-depth account of the experiment here.

At the end of the experiment, we'll evaluate your responses and determine how to move ahead. In the meantime, you can let us know what you think through the Inside NPR.org contact form.

Update on April 19: We've hit the end of our one-month test and have removed the local-headlines experiment from the NPR.org homepage. Thank you to every one of our viewers who clicked and gave feedback. Next, we're going to review the results of the experiment (both nationally and locally), see which parts worked and which parts didn't, and decide how to move ahead.

Copyright 2015 NPR. To see more, visit http://www.npr.org/.

Looking back at 2011, through the eyes of the PPM

Looking back at 2011, through the eyes of the PPM

2011 was an exceptional year for news. Events overseas brought about dramatic change, such as the Arab Spring, the Tsunami in Japan, and the death of Bin Laden and Gaddafi. On the domestic side, there was the Giffords shooting in Arizona and seemingly multiple political battles and stalemates in the US Congress.

2011 was also arguably a transformational year in the way that people access the latest on major news events. Facebook feeds and Twitter updates have become a new competitor with more traditional news outlets. Still, traditional media such as television and radio remain the dominant source for the latest news and information. This week-by-week chart for 2011 shows how Arbitron's PPM measured the changes in Average Quarter-hour listening levels for NPR Newsmagazine stations in the top 25 markets. Not all major news events led to peaks in radio listening levels, but the year-high for NPR member stations stemmed around the Tsunami in Japan and the death of Bin Laden.

Ben Robins is the Research Manager for NPR Programming.

Copyright 2015 NPR. To see more, visit http://www.npr.org/.

Social Media And The Not-So-New Rules Of The Road

Social Media And The Not-So-New Rules Of The Road

NPR's newly issued and updated ethics guidelines have a lot to say about being a journalist in the era of Twitter, Tumblr, Facebook and any number of other social media channels that our staff uses every day.

But less seems to have changed over the past couple of decades than you might expect. National correspondent Pam Fessler recently unearthed a one-page "netiquette" guide handed out to NPR staff in 1994, when the company first offered most employees at-work Internet access. The handout appears to be from an hourlong introduction to this new communication tool called email.

The document lists nine common-sense tips, SUCH AS NOT TYPING IN UPPERCASE. A few other points that stand the test of time:

"Be brief."

"Be careful with humor and sarcasm."

"Don't overreact to spelling errors."

The most relevant items in the 1994 guide, especially for employees at a national news organization like this one, are the first two on the page:

"Be careful what you say."

"Your message reflects upon you and NPR."

Those clear simple statements come remarkably close to summarizing what we advised our staff 15 years later, in 2009, when NPR issued its first guidelines for another new form of digital communication — social media. And the two-part message in both documents echo throughout the updated guidelines that NPR just released: Take advantage of these powerful resources to do your work, but don't forget that you represent our organization, especially if you are an editorial employee.

Sharing and social media have become deeply embedded in how NPR does business. These channels are among the ways our journalists cover their beats, cultivate sources and communicate with listeners and readers. They are vital listening posts that help us monitor events around the globe — from Haiti to Homs. Social media conveys our news coverage and our cultural coverage and helps promote our work and our mission. And, most recently, social media has become a recruiting tool for new employees — for us as well as other friends across public media.

In fact, social media is now fully woven into our new ethics guidelines precisely because it is so woven into how NPR operates and communicates, both as a newsroom and as a media company. (You also can read a summary and standalone compilation of the guidelines that specifically relate to social media, if that's the part that's most of interest.)

We tried to avoid being overly prescriptive about disclaimers or RT'ing policies for Twitter and the like. Instead we trust our journalists to be journalists, and to identify themselves as such when they use social media for reporting purposes. And we emphasize that our guidelines are a "living document," intended to evolve along with the technology. And the technology has already evolved quickly.

The overall message to our editorial staff is unchanged: Social media services offer powerful ways to do our work and extend the reach of our journalism. As in all aspects of our lives, we need to conduct ourselves online as journalists and remember that what we say and how we act will reflect on NPR.

Oh, and be brief, be careful with humor and sarcasm and don't overreact to spelling errorrs.

Mark Stencel is NPR's managing editor for digital news. He welcomes your feedback in the comments with this article or on Twitter: @markstencel

Copyright 2015 NPR. To see more, visit http://www.npr.org/.

Channeling Roget

Channeling Roget

Before I fell into data analysis in graduate school, I never considered myself to be a "numbers person." High school Algebra was a blast, but in college I gravitated toward language and writing. English boasts an abundance of expressive synonyms, and I reveled in the sometimes subtle differences among them.

As a master's student in library and information science, I felt as if I were betraying books and words by focusing on research, but I soon discovered it wasn't all about numbers. Many surveys – including those we do at NPR – utilize open-ended questions to capture sentiments beyond the simplified "agree" or "disagree" statements. Such questions offer respondents a chance to explain their thoughts or reactions in greater detail, and often lead researchers to approach a subject from an angle they hadn't considered.

Nevertheless, even when we ask you to share your thoughts in your own words, we eventually have to assign your responses numerical values that can be compiled and analyzed. This presents a challenge for the researchers, because those spectacular synonyms I mentioned earlier can mean different things to different people. Trying to confidently interpret a respondent's understanding of those words can be a slippery slope. Can I assume "entertaining" and "amusing" mean pretty much the same thing to most people? Or is "amusing" more similar to "funny"? Because I wouldn't say "funny" and "entertaining" carry the same connotation.

I'll stop there, before it becomes more obvious how much I enjoy reading my desktop thesaurus. But I hope you can see my point. While we're interested in teasing out nuances in individual listeners' thoughts on NPR-related topics, we also want to know how they're connected on a broader level.

That means I get the best of both worlds when I dive into survey responses. First, I can peek into listeners' minds and gain closer insight into what they think and why. And then I get to play with my calculator.

I love being a nerd.

Jamie Helgren is an intern in Audience Insight & Research

Copyright 2015 NPR. To see more, visit http://www.npr.org/.

NPR Music for iPad

NPR Music for iPad

Today we are excited to announce the launch of NPR Music for iPad, a multimedia music magazine we hope will delight music lovers of all tastes and styles. The app is designed to showcase the best music content from NPR and NPR stations. This includes live concerts, exclusive first listens, original reporting and commentary. It also features quick access to over 100 NPR station streams through a persistent radio feature. The app takes advantage of the rich visual interface and tactile navigation of the iPad to present an integrated blend of text, images, audio and video.

NPR Music for iPad: Home
NPR

Users of the existing NPR News app for iPad and NPR Music app for iPhone will notice some familiar conventions, as well as a variety of new features. These include favorites and a smart, graphical playlist.

Favorites and the playlist complement each other: favorites (represented by the traditional heart symbol) are for storing station streams and stories or songs you may want to quickly return to again and again; the playlist is your listening queue, which you can now see and interact with intuitively by swiping items into and out of the queue. You can also reorder them by dragging items from one spot to another with the "sticky" bar at the top of each tile.

NPR Music for iPad: Playlist
NPR

To help users get the most from NPR's rich archive of content, the app will surface stories we think you'll like. In the right column on story pages we'll show you other stories you might want to see based on the one you're already looking at. Just below the playlist, the app will offer you stories you may like based, in part, on the items you have in your iPad iTunes library (see image above).

NPR stations have some of the best music content available anywhere and one of the app's greatest strengths is its expanded stations section. It's simple to locate stations you already enjoy and add them to your favorites list. Users can also easily find new stations to try based on genre, or via a featured stations section near the top.

NPR Music for iPad: Stations
NPR

NPR Music for iPad is part of our larger effort to deliver NPR Music's amazing — and often exclusive — content to users as widely as possible. We recently launched a browser-based live events platform for music that invites users to watch a live performance and participate in a simultaneous live chat that works on mobile, tablet and web browsers (including Android). We universally include some music content in our news products as well, such as the NPR mobile web site and NPR News Android app.

A great opportunity to try the new app's live video streaming capability will be on March 7 at 10 p.m. ET, when The Shins play live their forthcoming album Port of Morrow in New York at an event celebrating the album release and the launch of NPR Music for iPad. The app will also feature extensive coverage later in March from Austin's SXSW music festival. The app is AirPlay enabled so you can watch any of the videos on a bigger screen if you have an Apple TV.

We hope you enjoy the app. You can download it directly from iTunes here.

Copyright 2015 NPR. To see more, visit http://www.npr.org/.

Grand Rapids LipDub

Here’s some real hyperlocal community journalism for ya, with a beat, “The Grand Rapids LipDub;” The Grand Rapids LipDub Video was filmed May 22nd, with 5,000 people, and involved a major shutdown of downtown Grand Rapids, which was filled with marching bands, parades, weddings, motorcades, bridges on fire, and helicopter take offs. It is the […]

Trivial Pursuit: NPR Listener Edition

Trivial Pursuit: NPR Listener Edition

When I was a kid, I loved playing Trivial Pursuit. Unfortunately, my siblings did not.

I was often left to myself, reading and memorizing the questions. When I did rope someone into a game, I was assured not just of winning but also causing frustration that guaranteed I would be playing by myself for another six months.

All the facts and pieces of knowledge I've acquired during my young life have served mainly to impress (or annoy) friends over a drink at a bar. Think Cliff Clavin on Cheers.

But that's not the case in NPR's Audience Insight and Research. As an intern here, I can indulge my fascination with seemingly random bits of trivia as they apply to NPR listeners. I can direct my curiosity toward investigating what they do, what they think, what they own.

And the best part? It's actually valuable information.

Every year, AIR publishes profiles answering nearly every question employees might have about NPR listeners. Do they do home remodeling jobs themselves, or hire someone else to do them? Where do they get their medical insurance? What are their preferred clothing stores?

Lately, it's been my job to check this data to make sure we're getting the numbers right. These figures help NPR attract the right sponsors to support programming and guide producers and reporters in their coverage of news and culture. Knowing our audience goes a long way in keeping listeners and users tuned in to NPR and engaged with their communities.

That said, not all of my questions lead to something useful, but they're fun to research any way. For example, how many NPR listeners own cats, drink gin, AND listened to 80s pop music in the last six months?

Answer: not many. You know who you are....

Jamie Helgren is an intern in Audience Insight & Research

Copyright 2015 NPR. To see more, visit http://www.npr.org/.

xkcd: Sustainable

For decades we in pubradio have been hearing about a mystical “sustainable” creature, s’posed to be lurking around our endeavors: sustainable series, sustainable projects, sustainable programs. Well, ‘cording to the latest xkcd, we’re not alone in constantly chasing but never finding that mythical phantom: